Be an early applicantLess than 25 applicants

Company

Viad Corp · 7 hours ago

Internal Client Services Coordinator

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Maximize your interview chances

Event ManagementEvents

U.S. Citizen Only

Insider Connection @Viad Corp

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Provide customer service from internal clients at various city locations or from show site

Research, troubleshoot, and resolve variance discrepancies by working within the Oracle system or other

Ensure all controls are in place based on SOX compliance prior to processing a request

Maintain acceptable levels of processing standards while achieving best in class survey scores

Validate and document all requests

Ensure approvals for all adjustment, credit, or refund requests based on company guidelines

Process validated adjustments into the Oracle AR application

Ensure client accounts are updated correctly

Maintain department database records

Stay current on best practices, policies, and procedures and servicing that may impact results

Scan, index, file, and retrieve files, while verifying information from sales and customers

Participate in corporate initiatives and IT projects by providing solutions, ideas, testing, and other functions as needed

Adhere to key processes as it relates to SOX compliance

Perform additional duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Oracle ApplicationMS-OfficeCredit Card Servicing

Required

Minimum 3 Years PC Skills required with MS-Office including intermediate level proficiency in Excel, Word, Teams and Outlook Email.

2+ years combined experience required in: customer service, credit card servicing.

Excellent interpersonal, communication, and writing skills in a professional setting.

Strong computer and organizational skill.

High proficiency in multitasking and keeping to tight timelines.

Ability to work both independently and in a team environment.

Preferred

Some college coursework preferred (Accounting, Finance, or Business Administration).

Oracle Application experience highly preferred.

Benefits

Competitive salaries

401K with company match

Healthcare/vision/dental insurance

Wellness benefits

Career development program

Employee assistance program

Vacation time

Community involvement opportunities

Team activities

Company

Viad Corp

Viad (NYSE: VVI), is a leading provider of extraordinary experiences, including attractions, hospitality, exhibition management services, and experiential marketing through two businesses: Pursuit and GES.

Founded in 1914

Phoenix, Arizona, USA

1,001-5,000 employees