Pinterest · 1 day ago

Internal Content & Enablement Specialist, People Tech

United States

Internship

Remote

Mid Level, Intern/New Grad

$79K/yr - $163K/yr

3+ years exp

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Comp. & Benefits

No H1B

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Responsibilities

Independently create, evaluate and shape content to ensure it is relevant, accurate, and delivered to the highest quality and aligned to our style guide for small sized projects in the portfolio

Organize and project manage multiple small sized initiatives in different stages of development

Collaborate and motivate XFN partners to ensure objectives and timelines are achieved

Manage the Content ticket queue and update team process documentation

Lead our cyclical content verification process, perform ad-hoc content audits and continuously identify opportunities for improvements

Prepare basic performance reports, and partner with the Lead Project & Program Manager on the Content Management team to derive actionable insights and informed decision-making

Partner with the People Care team, People Tech and IT to actively support tech configurations

Provide editorial, creative and project management support for the Lead Project & Program Manager on the Content Management team

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Content Management SystemsProject ManagementWeb Best PracticesUXHTML/CSSSEOADA ComplianceZendeskGraphic Design

Required

3+ years of relevant experience managing and maintaining content management systems in HR, Communications, Digital Marketing or a related field

Excellent organization and written/verbal communication skills

Ability to effectively manage and navigate stakeholder expectations and translate broadly defined goals or objectives into actionable steps

Excellent analytical and project management skills with experience independently juggling a high volume of content and multiple projects

Preferred

Proficiency in web best practices such as UX, HTML/CSS, asset management, SEO and ADA compliance, with experience in content management, including creating and publishing content on customer-facing websites

Knowledge of HR practices, events and programs (e.g. Benefits, Open Enrollment, Performance cycles)

Prior knowledge of Zendesk

Graphic design experience