Golden 1 Credit Union · 23 hours ago

IT - Digital Platform Delivery - CIAM Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

$137K/yr - $150K/yr

8+ years exp

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Responsibilities

Stay updated on emerging trends, technologies, and best practices in CIAM, security, and identity management domains through self-study, training, and participation in relevant industry forums and events.

Develop and design CIAM solutions that integrate with existing identity and access management systems. Work with internal infrastructure, application, business and external third-party teams for identity related integrations.

Ensure the architecture supports scalability and performance for handling large volumes of customer identities.

Create seamless user experiences for customer registration, login, and account management.

Design multi-factor authentication (MFA) and adaptive authentication mechanisms to enhance security.

Monitor system performance and user activity to identify and address potential security threats or usability issues.

Regularly update and maintain the CIAM system to adapt to changing business needs and technological advancements.

Create documentation for system architecture, processes, and user guides.

Provide training and support to teams using the CIAM system to ensure effective implementation and usage.

Work with cross-functional teams, including developers, security experts, and business stakeholders, to align CIAM solutions with organizational goals.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer Identity ManagementCIAM ImplementationPingOne Advanced Identity CloudCybersecurity KnowledgeIdentity ProtocolsAPIsSDKsGDPR ComplianceNIST StandardsProject ManagementCustomer Focus

Required

A bachelor's degree in computer science, information technology, cybersecurity, or a related field is preferred.

At least 8 years of experience in Information Technology with a focus on customer identity and access management.

Proven experience leading CIAM implementation projects, including requirements analysis, solution design, implementation, testing, and deployment, with strong project management skills.

Hands-on experience with PingOne Advanced Identity Cloud (formerly known as ForgeRock Identity Cloud) is required.

Proficiency in identity protocols and standards (OAuth, OpenID Connect, SAML, LDAP, SCIM), CIAM platforms (ForgeRock/Ping), and integration technologies (APIs, SDKs).

Deep understanding of cybersecurity and IAM principles, including authentication methods, authorization, federation, access control mechanisms, encryption, and secure coding practices, and user lifecycle management.

Knowledge of privacy regulations (e.g., GDPR, CCPA) and industry standards (e.g., ISO 27001, NIST) related to customer data protection and compliance requirements.

Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.

Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and propose effective solutions.

A customer-centric mindset with a focus on delivering solutions that enhance user experience while ensuring security and compliance.

Ability to adapt to changing business requirements, technology landscapes, and security threats.