The Norland Group ยท 18 hours ago
IT - Technical Writer - Mid -Remote for CA Residents only
Oakland, CA
Full-time
Remote
Mid Level
$50/hr - $54/hr
3+ years exp
Maximize your interview chancesConsultingInformation Technology
U.S. Citizen Only
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Responsibilities
Support document authors with formatting and grammatical reviews of manuals, standards, procedures, and bulletins to ensure content flow efficiently, is easily consumable and follows process flow if available.
Compile and maintain an inventory of all relevant guidance documents to identify gaps, overdue or outdated documents and provide metrics or reports on documentation availability, aging and in revision progress.
Collaborate with internal document owners to develop a schedule for revisions, publications and communications of updates to appropriate audience.
Serve as Guidance Document Library (GDL) subject matter expert in the submission and publishing process for supported organizations.
Take complex technical information and make it clear and easy-to-understand for a non-technical audience.
Produce Manuals and Guides, including Standards, Guidelines, Procedure, Process Maps MS Word, Excel, and PowerPoint experience Flowcharts and organization charts development (iGrafx Preferred, Visio is acceptable).
Qualification
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Required
Minimum BA/BS in English, Technical Writing, or related field; or equivalent work experience
Minimum 3 to 5 years of Technical Writing, content management, process improvement, in the development of a wide range of IT documentation deliverables
Excellent written and oral communication skills
Ability to work independently and as part of a team
Familiar with Company policies and procedures with regard to information technology, and Company Guidance Document Management (GDM) standards
Fully competent in Microsoft Office applications and SharePoint
Proficient in documentation technologies and processes
Good verbal communication skills to collaborate with peers, content owners and collect necessary information for documents
Good multi-tasking, adaptability and organizational skills
Preferred
Document Mgmt Experience within large company
Standard and Procedure proofing experience
Proficient in MS O365, MS Power Apps and PowerBI is desired
Flowcharts and organization charts development (iGrafx Preferred, Visio is acceptable)
High standards for writing, detail, editing, and information design that lead to accurate, concise, usable, highly-polished content
User-focused approach to documentation planning, design, and content strategy
Company
The Norland Group
The Norland Group is a consulting firm that provides workforce solutions with a professional approach to a variety of industries.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
