ACS Consultancy Services, Inc · 5 hours ago
IT Administrative Assistant
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ConsultingInformation Services
No H1BU.S. Citizen OnlySecurity Clearance Required
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Responsibilities
Provide administrative support to the IT department, including scheduling meetings, managing calendars, and preparing reports.
Assist in tracking IT budgets, invoices, and procurement processes for hardware, software, and services.
Maintain and update IT documentation, including user manuals, SOPs, and asset inventory.
Serve as a point of contact between the IT team and other departments, facilitating communication and task coordination.
Support IT onboarding processes by assisting with account creation, device setup, and access rights for new employees.
Help manage ticketing systems by tracking, prioritizing, and following up on IT service requests.
Coordinate IT training sessions and maintain training schedules for staff.
Perform data entry, file management, and other clerical tasks as needed.
Qualification
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Required
High school diploma or equivalent (required)
Proven experience in an administrative or assistant role (preferably in IT)
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Proficiency in office software (e.g., Microsoft Office Suite) and basic knowledge of IT tools such as ticketing systems or asset management software
Ability to learn and adapt to new technology quickly
Discretion and professionalism when handling confidential information
Required Security clearance
Preferred
Associate’s or Bachelor’s degree in Information Technology, Business Administration, or related field
Experience with IT systems, software, and terminology is a plus
Experience with project management tools like Microsoft Project, Jira, or Trello
Basic understanding of network systems, IT support processes, or database management
Federal Experience is a plus
Company
ACS Consultancy Services, Inc
ACS Consultancy Services Inc is a Small Business that is New York State and New York City Certified Minority and Women-Owned Business Enterprise (MWBE).