38 applicantsPosted by Agency

Company

Integrity Management Services, Inc. · 1 day ago

IT Business Analyst (Full-time, Remote)

Alexandria, VA

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Reports to the Project Lead

Develop and manage detailed work plans, schedules, project estimates, resource plans, risk identification and mitigation plans as well as monthly reports and overall KPIs

Gather, analyze and document requirements for enhancements or new features

Set priorities, define project schedules, coordinate project resources (both internal and external) and facilitate sprint planning (where applicable)

Provide Tier 3 support, conducting advanced troubleshooting and root cause analysis to resolve complex issues

Create and execute testing plans and test client application(s) using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance, and compliance requirements

Write user stories and perform quality assurance testing on stories

Log deliverables and tracking timelines

Continually monitor system and application performance

Ensure data consistency and adherence to quality standards in deployed solutions and track exceptions for follow-up

Organize meetings to discuss project goals and progress

Provide users with support and/or training, including installation and troubleshooting

Perform system support planning, implementation and administrative procedures in compliance with all IntegrityM and client requirements

Document and maintain department policies and procedures

Follow established operating policies to mitigate risk

Ensure data quality control through routine audits and validation processes

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business Analyst ExperienceAgile Project ManagementMicrosoft Power PlatformJIRAConfluenceHelp Desk SupportSystems ManagementIT Operations Risk ManagementIT InfrastructureNetwork AdministrationSharePointSybasePostgreSQLTechnical CertificationsTechnical Communication

Required

Candidate must be able to successfully complete a federal systems access background check

Bachelor's degree with 5 years of work experience in a business analyst role demonstrating proven expertise translating business requirements into technical requirements for IT-based projects.

Overall experience in the following areas: Familiarity with full software development life cycle and agile project management methodologies.

Working knowledge of JIRA and Confluence

Help Desk Support/Management

Systems Management

IT Operations Risk Management Systems

Technical proficiencies should include a solid understanding of IT infrastructure, systems, and network admin. Familiarity with a variety of hardware, software, and OS are a plus

Strong communication skills to interface with other departments, client stakeholders, and leadership, including the ability to communicate technical information to non-technical users

Proficiency with Microsoft Power Platform Suite (Power Automate, Power BI, Dataverse, Power Apps)

Experience with SharePoint, Sybase, and PostgreSQL

BS/BA required (Information Technology, Computer Science or similar is preferred)

At least 5 years of work experience in a business analyst role

Preferred

Relevant technical certifications such as agile-related Scrum Master Certification, PMI-PBA certification, Microsoft Power Platform, database management, or equivalent certification are a plus