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Company

State of Minnesota · 9 hours ago

IT Business Analyst - ITS3

Saint Paul, MN

Full-time

Remote

Mid Level

$32.89/hr - $54.06/hr

3+ years exp

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Government Administration

No H1B

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Responsibilities

Perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders.

Participate in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

Work as a liaison between IT and business representatives, analyzing business activities and presenting the findings for analysis of solutions to purchase, implement, or develop.

Collaborate with development team members on the development, testing, deployment, and adoption of solutions.

Communicate and consult with system user populations concerning system changes and implementation planning for changes and releases.

Perform scoping and estimation for assigned projects which will include researching and recommending solutions as well as outlining costs, resources, and duration of efforts.

Qualification

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IT business analysisRequirements gatheringProject scopingSoftware solutionsCOTS solutionsSaaS solutionsCustomer service skillsRequirements documentsAgile methodologies

Required

A minimum of three (3) years of experience in performing IT business analysis functions.

Experience analyzing, gathering, and communicating business/system requirements and related written project documentation.

Experience scoping projects such as researching and recommending appropriate software solutions to meet the needs of the business.

Identifying the estimated costs of the project including labor, hardware, and software.

Estimating the duration of the project along with determining which resources will be needed and the level of effort for those resources.

Experience with delivering custom developed systems for the business, implementing Custom Off the Shelf (COTS) solutions and/or Software as a Service (SaaS) solutions for the business.

Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred

Experience with creating requirements documents for Request for Proposals.

Ability to communicate clearly, present complex information to users in a comprehensive style, and translate technical and system information for non-technical stakeholders.

Proven ability to collaborate and work effectively as part of a team, resolve interpersonal conflict, motivate and develop team members, and influence stakeholders and key decision-makers.

Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and recommend alternative solutions.

Demonstrated problem-solving skills in problem definition, information gathering and research, alternatives analysis, applying creative solutions to unique and/or immediate problems, and appropriate resolution implementation.

Experience with Agile (Scrum/Kanban) and working knowledge of PM and QA activities.

Benefits

Paid vacation and sick leave

12 paid holidays each year

Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF

Diabetes care

Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children

Pension plan that provides income when you retire (after working at least three years)

Employer paid life insurance to provide support for your family in the event of death

Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

Tax-free expense accounts for health, dental, and dependent care

Resources that provide support and promote physical, emotional, social, and financial well-being

Training, classes, and professional development

Tuition reimbursement

Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care