Independent Health · 1 day ago
IT Business Analyst - Senior
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Responsibilities
Plan appropriate business analysis approach
Ensure appropriate stakeholders are involved in elicitation activities
Accurately capture information provided in elicitation sessions
Ensure requirements comply with and uphold regulatory and organizational rules and standards
Ensure requirements support the delivery of business value, fulfills project goals and objectives, and meet the stakeholders need
Validate requirements with business and IT stakeholders
Create a shared understanding of the requirements and desired outcomes across cross-functional stakeholders.
Facilitate peer review of requirements documentation
Develop and document requirements utilizing the organizations requirement document management tools
Successfully obtain the required requirement approvals
Effectively manage changes to requirements
Respond to changing organizational priorities
Liaison between IT and the business community
Advocate for the customer
Support corporate strategic initiatives
Leverage knowledge of the services IT provides the business and apply the knowledge to navigate customer requests through the right channels within IT
Promote and direct process improvement activities
Provide end user notification of observed problems and issues
Facilitate meetings within and between the business community and IT staff
Proactively recommend and influences process, design, and product improvements
Provide support of quality assurance and user acceptance testing cycles
Act as a contributor to project intake process and vendor selection process
Support project discovery efforts to identify scope and effort for implementation
Provide support to project managers, business stakeholders and development resources
Address requirement and business questions and provide problem solving support
Support project managers with project activities and meeting facilitation between business community and IT development staff
Use project management methodologies and disciplines in support of smaller, low complexity projects
Provide ongoing performance measurements and metrics
Participate in peer reviews in support of other business analysts
Participate in training opportunities offered by the organization including management and leadership courses
Participate in job specific seminars/conferences/certifications and training
Act as a role model and mentor for other business analysts and stakeholders
Qualification
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Required
Associates degree required; Bachelor’s Degree preferred.
Four (4) years of business analyst experience required.
Expert knowledge and proven application of business analysis methodologies and disciplines.
Proven ability to support projects using Project Management and System Development Life Cycle (SDLC) concepts and methodologies.
Excellent written and verbal communication skills.
Demonstrated meeting facilitation and presentation skills.
Strong analytical and problem-solving skills.
Excellent customer service skills.
Ability to collaborate and negotiate with all levels of the organization.
Self-starter with a proven ability to deliver results with minimal assistance.
Proficient with the following tools: Microsoft Excel, Word, Azure Dev Ops (TFS), PowerPoint, SQL and Visio.
Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.
Preferred
Health Information Technology experience preferred.
Experience working with an IT department providing either analysis, project management or programming services preferred.
Experience querying and analyzing health insurance and clinical data.
Benefits
Scorecard incentive
Full range of benefits
Generous paid time off
Company
Independent Health
As one of Western New York's first HMOs, Independent Health covers approximately 355,000 people here and across the country with more than 100 plans, services and products.