National Conference of Bar Examiners · 1 day ago
IT Business Analyst
Madison, WI
Full-time
Remote
Mid Level
4+ years exp
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Responsibilities
Liaise with business units/departments to identify and document business processes and software system needs. Document requirements via process maps, use cases and/or user stories. Work with business units on user acceptance testing, including documenting features/functionality. Write clear and well-structured business requirements/documents.
Work closely with software development teams to ensure that documentation contains adequate information, supporting documentation, and the appropriate level of details for technical decisions, software development, and quality assurance.
Ensure that software change requests and bug fixes move from the help ticketing system through deployment, including managing software changes in the IT Department’s internal project/task management system. Escalate issues and/or notify IT PMO leadership as needed.
Add tasks to IT’s internal task management system. Ensure all requirements are gathered and developer-ready prior to indicating that the tasks are ready for assignment. Ensure task statuses stay up-to-date and reflect near real-time statuses. Ensure that task-related notes are documented and clearly describe important information for software developers and the IT PMO about task status.
Engage with product owners and/or software change requestors to schedule demo’s of significant changes and/or new features/functionality and/or systems. Solicit and gather feedback. Document and ensure that software develop teams have the information they need to move forward.
Translate business requirements into test cases for integration and/or regression testing for QA purposes.
Request user acceptance testing of software changes from the change requestors and/or product owners. Ensure they are provided with clear instructions about the change and how to test it. Provide a due date for every UAT request. Follow up with business units/departments/contacts to ensure timely completion of UAT.
Document substantial changes in process and/or new systems via screen shots and instructions; provide to product owners to maintain.
Collaborate with project manager(s), the IT PMO, and the Director of IT on planning and prioritization of projects.
Perform other duties as needed.
Qualification
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Required
Bachelor’s degree or equivalent professional experience.
Business analysis certification and/or substantial business analysis coursework.
Technical background in systems analysis, software development, quality assurance, database design, and/or data management and/or analysis.
Minimum of four years of business analysis experience (can be in combination with project management experience) including working closely with business units/departments and software development teams, process mapping, documenting use cases, user stories, test cases, and software system flow.
Strong verbal and written communication skills.
Strong organization and time management skills, emotional intelligence, and the ability to self-regulate under pressure.
Capacity to manage shifting goals, priorities, and deadlines.
Proficiency with one or more project and/or task management tools.
Benefits
Flexible schedules
Remote work options
Competitive salary and benefits
Company
National Conference of Bar Examiners
National Conference of Bar Examiners is a non-profit organization that offers character and fitness investigation services.
51-200 employees
H1B Sponsorship
National Conference of Bar Examiners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
M
Marilyn Wellington
Chief Strategy & Operations Officer
Company data provided by crunchbase
