General Dynamics Information Technology ยท 11 hours ago
IT Business Support Specialist
United States
Full-time
Remote
Mid, Senior Level
$96K/yr - $130K/yr
5+ years exp
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No H1B
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Responsibilities
Prepare presentations for and present to senior level audiences
Write and update project charters and project documentation
Formulate strategic planning documents for IT systems
Provide administrative support, such as meeting notes and project coordination across tasks
Create status updates, briefings, presentations, talking points, and similar deliverables in support of customer IT initiatives
Communicate with IT systems owners and related staff to discuss and clarify submissions to the Governance Board
Support IT Governance Review of proposed technical solutions
Assist in the development of and review enterprise system budgets
Maintain content on various SharePoint and MS Teams sites and provision users with access to content as required
Implement a detail-oriented, problem-solving framework in a multi-workstream environment
Cultivate value-driven strategic partnerships with business stakeholders from Manager level to C-Suite Executive level in order to encourage, drive and support enterprise digital innovation
Qualification
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Required
5 + years of related experience
Minimum of five years of experience planning and implementing IT solutions from diverse software platforms across large and diverse organizations
PMP certification
Proficiency in the use of Microsoft Office, specifically Outlook, Word, Excel, Visio, and PowerPoint
Experience with data visualization tools (i.e., Power BI, Qlik, or Tableau)
Knowledge of data management, data governance, data visualization
Experience with Cloud technologies, specifically Azure
Experience with the Software Development Lifecycle (SDLC)
Experience with integration of technical changes across multiple systems with multiple system owners
Experience working on multiple projects at once, balancing priorities, multitasking, and requiring minimum supervisor input
Ability to articulate technical specifications into business documentation for Senior level audiences
Familiarity with IT project management tools, techniques, and documentation with the ability to prescribe those into adaptable and flexible project plans
Ability to analyze cost vs. benefit of IT solutions
Ability to effectively communicate
Ability to lead discussions with strong facilitation skills
Ability to exhibit professional diplomacy, while effectively relating to people at all organizational levels internally and externally
Must have good problem-solving skills
Must be able to work effectively independently and in teams
Flexibly adapting plans to a dynamic environment
Preferred
Familiarity or hands-on experience on development and delivery of low code solutions using Microsoft 365 products and/or Power Apps
Prior experience working with the National Institutes of Health (NIH) or another HHS OpDiv on IT projects
Knowledge of goal alignment for IT and Business strategies to identify potential risks and identify strategic integrations to achieve optimal outcomes for both
Experience with IT Infrastructure Library (ITIL) processes for ITSM
Familiarity with Agile, SAFe, SDLC and other IT benchmarks for ITSM delivery
Literacy with and the ability to ensure compliance with Federal requirements for accounting, record-keeping, project management, security, and other regulatory requirements
Experience with Business Case development capabilities to include risk identification and risk management
Benefits
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Rest and recharge with paid vacation and holidays
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology has worked across the full spectrum of government and business for decades. It is a sub-organization of General Dynamics.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Ben Buckley
Vice President, Business Area
Katharine Murphy
VP Cybersecurity, Preparedness and Enforcement
Recent News
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