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Company

Paradigm · 4 hours ago

IT Business Systems Analyst II - Remote

Walnut Creek, CA

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Determining and documenting customer business requirements through formal Business Analysis processes. This task involves planning, designing, and developing efficient business, and operations systems in support of core organizational functions and business processes. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

Business requirements comprehensively documented within functional and technical specifications by writing detailed description of user needs, program functions, and steps required to develop or modify computer program. Analyze and reviews existing computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Studies existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.

Help evaluate the impact of corporate initiatives, goals, and vision upon existing application modules; recommends ways to improve or best utilize corporate information to support actualization of corporate objectives based from understanding of current business process.

Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system. Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports.

Provide functional/conceptual/logical design documents/data models, building applicable business case models, preparing and/or implementing UAT scenarios and facilitate UAT testing as documentation of program development.

Ensures continuous user involvement in the analysis, development, and implementation process of new applications, enhancements, fixes through organization of cross-functional meetings and working with the Project Manager to follow project plans, convey accurate project status, and identify issues and risks. Acquires end user sign off of scope requirements. Files documented results of analysis with project documentation.

Support the operations of the Client Support department's systems, including implementation, troubleshooting, maintenance, and support of existing applications. Assists developers to prepare complex datasets or reports which require advanced query or complex business process.

Create and maintain documentation on the system/applications used by the department. Provide inputs in development of conversion and software implementation project plans on assigned projects. Works with developer to coordinate completion of systems change control requests and schedules for movement of application across regions (Development to Acceptance to Production). Obtains (or works with PM as assigned) approvals of project documentation and implementation plan. Files with project documentation.

Coordinate projects from development through implementation, working with their organization’s IT workers, as well as clients, vendors, and consultants.

Assist managers by providing solutions input in response to the operational and strategic needs of the Client Support department. May research, investigate and make recommendations on new solutions or replacement systems/applications.

Directs or assists in the development of new or revised training materials, and training schedule. Assures all affected functional areas are included and informed. Trains or assists in the training of ITS and user personnel in the conversion, implementation or providing overview of the developed or purchased software.

May assist the software developers in resolution of work problems related to flow charts, project specifications, or programming. May provide assistance to UI development where rules, formatting and display properties can be set in the design time using existing development tool.

Work with the DBA to provide business analysis on troubleshooting of data-related production issues, test and deploy approved solution in accordance with existing release management process.

May work with end users and other ITS personnel to evaluate packaged software. May represent Paradigm at vendor focus or user group meetings. May serve as contact point for technical issues between vendor and Paradigm or with business users within the company.

Develops and delivers communications and awareness plan and activities to support the promotion and use of supported applications. Manages and executes deployment/support plan and activities

Creates and delivers curriculum and materials necessary to train the business leads, help desk resources and application users that will use and support the application

When applicable, manages and responds to user requests for administration and feature specific items related to the supported application

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business AnalysisProject ManagementSQLHealthcare KnowledgeTechnical DocumentationMS OfficeMS ProjectSharePointVisio.NetDatabase DesignSoftware Development Life CycleChange ManagementSoftware Quality Assurance

Required

College degree, preferably a B.S. in Engineering, Computer Science or a degree with Clinical focus from an accredited college or university or equivalent experience in programming in a distributed computing environment or clinical/healthcare experience

Two (2) to three (3) years of work experience business analysis OR any combination of academic education, professional training, or work experience which demonstrates the ability to perform the duties of the position

Ability to effectively and decisively interface with business clients

Ability to interact with individuals at all levels of the organization

Demonstrated quantitative and analytic skills

Ability to make judgments, decisions and suggestions for procedural improvements

Ability to handle fast-paced work flow and multi-task

Detail-oriented and accurate

Ability to develop, understand and translate detailed requirements documentation from business client requirements

Possessing outstanding oral and written communication skills

Adaptive and open to frequent changes in work environment and prioritization

Able to manage multiple competing deadlines

Basic knowledge of common reporting tools and technology

Basic knowledge of database structure and design