Cygnus Professionals Inc. ยท 4 hours ago
IT Call center
United States
Contract
Remote
Entry, Mid Level
5+ years exp
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Hiring Manager
Ayushi Kaushik
Insider Connection @Cygnus Professionals Inc.
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Responsibilities
Logical Reasoning (assessments preferred as a pre-screening process)
Basic Computer Skills
Basic MS Office Skills
Call Center Simulation Assessment
Typing Speed/Accuracy Assessment
Qualification
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Required
5 years of experience answering inbound phone calls in a call center environment.
At least 3 years of customer service or equivalent experience.
12 months of technical support experience (software preferred over hardware).
Willingness to work any days/hours the business requires (M-F 7am-11pm) up to 40 hours a week.
Reliable and high-speed internet and a quiet, uninterrupted, and private workspace. Shared spaces are not permitted.
Minimum of a High School Diploma or GED
Preferred
Call Center Simulation Assessment
1 year of experience in a telecommuting role (preferred but not required).
Logical Reasoning (assessments preferred as a pre-screening process)
Basic Computer Skills
Basic MS Office Skills
Typing Speed/Accuracy Assessment
Company
Cygnus Professionals Inc.
Cygnus Professionals is a computer software company that provides business-IT transformation solutions.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Surya Vempati
President
Company data provided by crunchbase
