eSOL · 1 day ago

IT Call Center Support

United States

Full-time

Remote

Entry Level

$15/hr - $15/hr

4+ years exp

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Responsibilities

4+ Years of answering inbound phone calls in a call center environment.

At least 1+ years in customer service or equivalent experience.

12 months of technical support experience in Web support (software preferred over hardware). Must be experienced using Microsoft Teams, Office 365, Service Now, navigate multiple web browsers, Microsoft excel.

1 year experience in telecommuting role.

Candidates must be willing to work any days/hours the business requires (M-F 7am-11pm) up to 40 hours a week.

Candidates must have perfect attendance during first 60 days of employment, no schedule trades/swaps during this time.

Must type a min of 65+ wpm with a 90% accuracy.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Inbound phone callsTechnical supportWeb supportMicrosoft TeamsService NowMicrosoft ExcelTyping 65+ wpmMultiple web browsersTelecommuting experience