Ledgent Technology ยท 1 day ago
IT Field Engineer (Remote/Travel position)
Brea, CA
Full-time
Remote
Mid Level
$110K/yr - $110K/yr
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Hiring Manager
Blair West
Insider Connection @Ledgent Technology
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Responsibilities
Travel to new sites, expansions and relocations of offices to take care of network connections, bull pen desks, video walls, etc.
Architect, plan, install, configure and maintain corporate hardware, software and related infrastructure including cloud infrastructure.
Create plans for platform functionality, stability, data consistency, availability, performance and security of systems aligned with the Company's priorities.
Diagnose and resolve performance issues to ensure optimal performance and reliability of IT infrastructure.
Lead troubleshooting sessions to recover from outages and drive engineers to complete root cause analysis, diagnose and troubleshoot hardware and software problems as well as connectivity issues.
Plan updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence.
Maintain, upgrade, and administer Active Directory environment, Windows and Citrix servers, and hypervisor and storage environments.
Recommend and implement configuration changes to enhance performance and stability.
Maintain, upgrade, and administer networking equipment - switches, routers, firewalls, load balancers etc.
Analyze failures and put in place needed measures to minimize outages and interruptions.
Recommend and implement policies and procedures to improve performance and stability across the enterprise.
Oversee and coordinate maintenance activities for Windows, Citrix, Nutanix and networking equipment as needed including keeping updated with essential patches.
Act as the technical lead for handling infrastructure related outages.
Provide technical assistance to vendors in identifying and troubleshooting server problems.
Recommend appropriate tools for improved monitoring and administration of the Windows, Citrix, networking and information security systems - both on-premises and cloud.
Administer and monitor the backup infrastructure to ensure recoverability of data when required.
Implement, administer and monitor required security tools to effectively combat Cybersecurity threats.
Resolve tickets, changes, and tasks in a timely manner.
Provide complete documentation for the computing and networking systems.
Analyze systems and provide root cause analysis for complex problems.
Be available to travel nationally to new locations.
Qualification
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Required
Post-secondary education in Computer Science or equivalent is required.
Microsoft, Cisco, VMware, NetApp, Nutanix or Citrix designations/certifications.
Effective communication skills; verbal, non-verbal and written; and ability to communicate on all levels of the organization.
Diligent attention to detail is essential due to the nature of work.
Sound ethics and confidentiality with good customer service skills.
Thorough analysis, judgment and problem-solving skills.
Ability to multitask and prioritize is a must.
Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
Ability to use typical business tools including E-Mail, Word, Excel, etc.
Must be able to analyze systems and be able to provide root cause analysis for complex problems.
Must be available to travel nationally to new locations.
Company
Ledgent Technology
Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.
Founded in 1994
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
