TEKsystems · 1 day ago
IT Helpdesk Support - Remote
Houston, TX
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
This is a tier 1-2 technical support role.
Technicians will be averaging 20-30 calls per day.
Calls will be supporting internal customers.
This person will be the primary source of technology assistance.
Calls include - Password resets, network troubleshooting, anything all the way up to computer replacement.
Utilize ServiceNow.
Qualification
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Required
1-2+ years of previous tier 1/2 level helpdesk experience
Must have a high school diploma or equivalent
Experience working in a collaborate environment in a diverse group of people
Preferred
A+ or Google IT Certificate is a plus
Service Now experience is preferred
Previous remote experience is preferred
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President Global Alliances
Recent News
2024-11-04
2024-10-30
2024-05-24
Company data provided by crunchbase
