Keke's Breakfast Cafe · 16 hours ago
IT Manager, Menu Deployments
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Responsibilities
Develop and execute detailed project plans for POS Menu deployments. Including but not limited to multiple POS Systems and eCommerce platforms.
Lead and manage a team of POS Menu Analysts to ensure that POS Menu Deployments meet business requirements from Marketing, Finance and Operations business partners.
Develop and implement quality control processes to ensure that all POS Menu changes are testing before deployment to ensure changes meet business requirements.
Work closely with POS Vendors and internal Restaurant Technology team members to understand system capabilities and requirements
Collaborate with customer support and internal teams to address and resolve issues related to Menu Deployments
Participates in change control board to ensure products moving into production meet requirements. Ensure all areas of governance compliance are maintained and documented
Identify potential risks and develop mitigation strategies. Proactively address issues that may arise during Menu Deployment Process
Other duties as assigned.
Qualification
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Required
Minimum of a Bachelor’s Degree in Computer Science or business discipline
5+ years of leadership in the Restaurant Industry within IT
Knowledge of the organization’s brands and the restaurant industry
Strong understanding of restaurant operations, POS, Inventory, Back Office Systems and eCommerce Platforms
Knowledge of the practical application of technology, application of principles, techniques, procedures, and equipment that fulfills the needs with a restaurant and franchise system
Strong interpersonal, teamwork and communication skills
High level of attention to detail
Proven ability to collaborate, negotiate, and influence stakeholders, focused on business process improvements, technology strategy; prioritization and phasing of key initiatives
Strong computer skills, including experience with Microsoft Office
Solid business acumen including ability to conduct analysis and present findings in a concise and accurate manner
Ability to meet franchisee needs and quality standards for services, and evaluation of franchisee satisfaction
Ability to prioritize, organize and manage multiple projects with sensitive deadlines and changing environment
Preferred
Engineering degree in information technology preferred
Other Advanced degree or relevant experience
Company
Keke's Breakfast Cafe
Welcome to Keke's Breakfast Cafe! You’ll find a lot of things in our kitchen—like coffee ground in-house, hand-cracked eggs, fresh fruit cut to order, and yes, real butter and whipped cream.
Funding
Current Stage
Late StageTotal Funding
unknown2022-05-03Acquired
Recent News
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