OCT Consulting LLC ยท 6 hours ago
IT Modernization Change Management Specialist
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ConsultingInformation Technology
No H1BU.S. Citizen Only
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Responsibilities
Develop IT Modernization Change Management Framework: Create a robust change management framework for current and future IT modernization efforts
Conduct current state assessments and document technology impact analyses
Perform change readiness and training needs assessments
Develop communication plans and resistance management strategies
Create training materials and user adoption metrics
Track and publish changes to systems/applications
Identify rollout strategies for new features, including communication and training needs
Gather feedback on feature adoption and effectiveness
Collaborate with stakeholders to address pain points and prioritize issues
Develop lessons learned and risk mitigation strategies
Measure training effectiveness and develop standard change management processes
Develop Strategy for User Feedback Collection: Design surveys to gather stakeholder feedback on modernization projects and system challenges
Create simple, frequent surveys with key questions
Define distribution and collection methods
Engage NASS team members and assess communication effectiveness
Encourage participation from executives and project managers
Analyze feedback to identify patterns and issues
Ensure high visibility and accessibility of feedback channels
Implement a Wiki:
Establish a centralized knowledge-sharing hub and develop a strategy to engage employees in contributing expertise
Set up and maintain the wiki using SharePoint
Organize content by departments and include essential sections like organizational charts and FAQs
Appoint departmental Wiki champions and establish contribution guidelines
Qualification
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Required
5+ years of proven experience in change management and IT modernization projects
Excellent written and verbal communication skills, with a keen eye for detail and the ability to convey complex information concisely
Strong analytical and communication skills
Knowledge of MS Project, JIRA, and other MS Office tools required
Ability to engage and collaborate with diverse stakeholders
Experience with knowledge management systems, preferably SharePoint
Bachelor's Degree in a related field
Must be able to obtain or retain a Public Trust clearance. The investigation will involve a credit, fingerprint, and law enforcement agency check
Must be a US Citizen
Preferred
Prior experience with the United States Department of Agriculture (USDA) is advantageous
Prior experience working with a government contractor is desirable
Experience creating infographics and concept of operations (CONOPS) to represent complex concepts and processes visually is desirable
Certification in change management is advantageous but not required
Benefits
Medical, Dental, and Vision insurance
Retirement savings 401K plan provided by an industry-leading provider with 3% employer matching contributions
Paid Time Off
Life Insurance, Short- and Long-Term disability benefits
Training Benefits
Company
OCT Consulting LLC
OCT Consulting LLC is an SBA-certified 8(a) small disadvantaged business providing federal government and commercial clients with highly skilled professional services.