Clipboard Health · 21 hours ago

IT Operations Engineer

US / Remote (US)

Full-time

Remote

Entry, Mid Level

$60K/yr - $120K/yr

2+ years exp

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Responsibilities

Oversee and manage access to various applications across the organization, ensuring seamless integration with SSO providers and maintaining secure access controls.

Manage the technical setup and configuration of applications, including integrating third-party tools with platforms like Slack, setting up new domains for a new entity, and more.

Identify opportunities to automate routine corporate activities to improve efficiency and reduce manual workload.

Provide timely and effective support to users experiencing issues with our applications, including login difficulties, email deliverability problems, and other technical challenges.

Monitor corporate security practices, identify vulnerabilities, and lead initiatives to enhance our security infrastructure.

Collaborate with People Operations and Security to create and enforce a robust IAM strategy.

Oversee all platform onboarding and off boarding processes related to People Operations applications and tools.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT operationsTechnical supportGoogle SuiteSSOIAMApplication integrationReactJSNode.jsJavascriptIonicMongo

Required

2+ years of experience in IT operations, technical support, or a similar role.

Proficiency in troubleshooting technical issues and providing remote support.

Ability to manage permissions across multiple platforms.

Experience with Google Suite and Super Admin privileges.

Ability to take an ambiguous task or problem and create a clear plan of action.

Ability to write clearly in all types of communications, including correspondence with internal stakeholders, and third-party vendors and through documents, Slack messages, emails and more.