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Company

CNA Insurance · 1 day ago

IT Product Owner - Insurance

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Supports one to two Agile Scrum teams on initiatives of medium to large complexity

Owns, defines, and prioritizes the team backlog, establishes story acceptance criteria, drives content via prioritized user stories, obtains customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities.

A thought leader in Scrum ceremonies (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination, and etc.), alongside the Scrum Master, ensuring that Scrum Teams adhere to the Scrum values of courage, focus, commitment, respect and openness in delivering high quality solutions. Fosters an environment of continuous improvement / learning.

Leading by example, facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements, providing information to the team so they can establish technical feasibility and scope estimates, analyzing ways to split backlog items into smaller chunks of incremental value, helping to inform the enablers required to support new features and capabilities, and establishing their capacity allocation.

Builds customer and user insights into all stages of the Scrum planning and execution process, ensuring the continuous validation of stories with Customers and business users.

Proactively analyzes metrics, and recommends changes to the product based on data from feedback loops

Inspire and motivate a team where the members constructively challenge each other, have a sense of ownership, and advocate for the right long-term decision making. Builds a trusting and safe environment within the team, customers, and other stakeholders.

May collaborate with Product Managers and other Senior Product Owners and other Product Owners, to ensure Stories align to value, goals and objectives of overall program priorities.

May perform additional duties as assigned.

Qualification

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Product OwnershipAgile MethodologiesInsurance Industry ExperiencePolicy Administration SystemsStakeholder CollaborationAgile CertificationsData AnalysisCustomer Validation

Required

Minimum of three years’ experience as a Product Owner or similar role, with three years’ experience within the Commercial or Personal insurance industry

Knowledge of policy administration systems and policy lifecycle processes

Proven experience in rating and issuance of policies

Multiline P&C experience, strong knowledge in large and small Property

Performs a combination of duties in accordance with departmental guidelines: Supports one to two Agile Scrum teams on initiatives of medium to large complexity

Builds customer and user insights into all stages of the Scrum planning and execution process, ensuring the continuous validation of stories with Customers and business users.

Proactively analyzes metrics, and recommends changes to the product based on data from feedback loops

May collaborate with Product Managers and other Senior Product Owners and other Product Owners, to ensure Stories align to value, goals and objectives of overall program priorities.

Typically Director or above

Strong executor, proven across complex initiatives

Champion for the adoption of new Agile technologies and methodologies

Ability to build and maintain collaborative relationships with stakeholders

Highly collaborative with good conflict resolutions skills

Proven ability to enact change quickly

Willingness to develop Agile team members by inspiring, encouraging and providing constructive feedback

Solid leadership skill

Proven ability to work directly with Product Management, business stakeholders and technical/product teams

Domain knowledge of solutions being developed

Bachelor’s degree or equivalent work experience

Typically a minimum of three years as a Sr Business Analyst, Product Owner or equivalent role implementing technology enhancements to policy administration or underwriting systems.

Experience with insurance products

Successful track record with Agile methodologies