UCHealth · 3 hours ago

IT Security Analyst

Aurora, CO

Full-time

Remote

Mid Level

$30.24/hr - $45.36/hr

3+ years exp

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Responsibilities

Enters requests into tracking system and assigns ticket number or other identification. Interviews customer to determine nature and scope of the customer's request and the appropriate response.

Diagnoses, resolves and closes customer information security related issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary

Assists with developing and implementing service level agreements.

Serves as a mentor to team members regarding information security policies and procedures. Provides training, support and troubleshooting to end users. Documents end-user issues and recommends steps to prevent recurrences.

Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Active DirectoryDecisive judgementUser provisioningInformation security policies

Required

High School diploma or GED.

3 years of relevant experience.

Preferred

Active Directory knowledge

Benefits

Full medical, dental and vision coverage

Retirement plans to include 403(b) matching

Paid time off. Start your employment at UCHealth with PTO in your bank

Employer-paid life and disability insurance with additional buy-up coverage options

Tuition and continuing education reimbursement

Wellness benefits

Full suite of voluntary benefits such as identity theft protection and pet insurance

Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment: UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.