174 applicants
Inside Sales Solutions · 2 days ago
IT Support Assistant
United States
Full-time
Remote
Entry Level
$29K/yr - $31K/yr
1+ years exp
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Insider Connection @Inside Sales Solutions
Responsibilities
Build, cross-reference, and import target lists.
Correct and maintain lists to ensure accuracy.
Safeguard the integrity of our information systems.
Set up new hire technologies and VPN access.
Provide timely technical support to users.
Install, troubleshoot hardware and software.
Resolve networking issues and other technical problems.
Escalate complex issues to vendor helpdesks and manage them to resolution.
Serve as the point of contact for IT and phone vendor interactions and troubleshooting.
Update and maintain our company website.
Monitor system requirements to optimize performance levels.
Perform diagnostics, maintenance, and upgrades.
Implement portal changes, configure CRM systems, and manage SFTP administration.
Qualification
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Required
Solid understanding of computer systems and troubleshooting methodologies.
Proficiency in Excel, including advanced features such as macros and vLookups.
Ability to communicate effectively and collaborate with cross-functional teams.
Strong organizational skills with the ability to prioritize tasks efficiently.
Bachelor’s degree or pursuing a degree in information technology or related field preferred.
Permanent residency in one of the following states: FL, PA, NC, SC, TX, GA, OK, IA, WI, KS, MD, MI, MS, AL, IN, NH, RI, WV, TN
Preferred
Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)
Benefits
Flexible schedule
Company
Inside Sales Solutions
Inside Sales Solutions offers pay-for- performance services for sales and marketing
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Aidan Snee
Founder & CEO
Company data provided by crunchbase
