Be an early applicantLess than 25 applicants

This job has closed.

Company

R2 · 3 days ago

IT Support Specialist,

VE / CO / AR / PE / Remote (VE; CO; AR; PE)

Full-time

Remote

Entry Level

1+ years exp

Maximize your interview chances

Embedded SystemsFinancial Services

Growth Opportunities

H1B Sponsor Likely

Insider Connection @R2

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Managing onboarding and offboarding processes for employees

Administering user access and permissions, primarily centralized through JumpCloud.

Supporting user environments, including Windows and Mac systems

Troubleshooting IT-related issues and maintaining hardware inventory

Supporting adherence to ISO 27001 standards by ensuring access controls and security measures are in place

Assisting in the monitoring and resolution of IT security alerts

Participating in DevOps-related tasks, such as basic AWS account management and monitoring

Gaining exposure to infrastructure as code tools like Terraform and Kubernetes

Assisting in automated process implementation to improve IT efficiency

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT SupportWindowsMacJumpCloudAWSTerraformKubernetesPythonBashSQLDockerGoReact

Required

1+ years of experience in IT support functions

Basic understanding of IT support functions, including user account management and troubleshooting

Familiarity with Windows and Mac operating systems

Interest in learning DevOps tools and practices

Preferred

Familiarity with JumpCloud or other directory services

Basic knowledge of cloud platforms, especially AWS

Exposure to scripting or programming (Python, Bash, etc.)

Experience working in a remote environment

Benefits

A supportive environment to grow your career, including mentorship in DevOps

Access to world-class tools and training to help you succeed

Company

R2

R2 is an embedded lending platform that offers capital for businesses.

Founded in 2020

Mexico City, Distrito Federal, MEX

51-200 employees

https://www.r2.co

H1B Sponsorship

R2 has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (116)

2022 (181)

2021 (110)

2020 (40)