100 applicants

Company

Ascendion · 3 hours ago

IT System Engineer

Seattle, WA

Full-time

Remote

Mid Level

$115K/yr - $120K/yr

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Hiring Manager

Dhaval Bhatt

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Responsibilities

Solution Delivery

Proactively identifies and effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.)

Gathers, analyzes, and documents business requirements to support the design and development of technology and/or process solutions

Leverages relevant process and technology expertise to propose appropriate solution options

Translates business requirements into technology solutions. Clearly defines and communicates targeted functional solution via functional design specifications. Verifies technical designs satisfy functional requirements.

Leads iterative solution design and prototyping efforts

Performs application configuration in support of solution delivery initiatives

Coordinates solution delivery activities with vendors as required

Leads solution testing efforts by developing test plans, preparing test environments, coordinating the test execution, and validating test results.

Creates system and end-user documentation to support new system implementation, enhancement deployment, and incident management efforts. Delivers training and performs knowledge transfer to team members as required.

Production Support

Leverages subject matter expertise in analyzing and troubleshooting complex system/user issues to drive resolution and determine root cause

Coordinates issue resolution efforts across peer support groups, technical support teams, and vendors as required

Effectively coordinates and communicates issues resolution with end-users

Correlates related production issues and assesses trends to identify broader improvement opportunities

Extends technology support internationally to support global business operations

Coordination/Leadership

Effectively facilitates/negotiates through challenging situations.

Interfaces across all organization levels comfortably.

Leads/influences groups though effective decision making.

Supports the development of less-experienced analysts through coaching and mentoring.

Supports team building and internal process improvement efforts.

Relates system solutions to broader organization strategies and objectives.

Interaction level with team: Highly interactive

Cross functional

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical Systems AnalysisBusiness Requirements GatheringSolution DesignSolution TestingIntegrationsEvent StreamEvent ContractsFunctionality ValidationApplication ConfigurationCoachingTechnical DocumentationMentoringCross-Functional Collaboration