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Company

Charlie Health · 6 hours ago

IT Systems Engineer

United States

Full-time

Remote

Mid Level

$101K/yr - $130K/yr

3+ years exp

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Responsibilities

Drive modernization and scalability through automation of our IT processes, including onboarding and access management

Partner cross-functionally with teams to understand complex business problems and design and build technical solutions to drive success

Design, build, and maintain IT infrastructure and enterprise systems supporting our business objectives

Partner with technical and non-technical cross-functional teams to increase efficiency by automating processes and developing workflows

Implement and integrate SSO via SAML with a focus on automated application deployment, SCIM and maintenance

Build out automations with Workato or Okta Advanced Workflows

Communicate and deploy new products, system and product features to facilitate our rapid growth

Architect and manage IT infrastructure supporting corporate and security applications

Build, develop and deploy MDM systems and policies using Intune and Jamf

Architect, deploy and manage new corporate software solutions into our environment to solve business problems

Work closely with other engineering, operations, and support teams to deliver and maintain new capabilities and systems

Partner with InfoSec to ensure proper execution of application security, IT controls and policies

Build self service tools and capabilities to empower users

Be a contributor to long-term foundational IT infrastructure projects

Roll out, set up, and educate employees on new product implementations

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SaaS platform implementationScripting shellScripting PythonScripting RubyAPI integrationJAMFIntuneGoogle MDMOktaWorkatoGoogle WorkspaceZoomMac OSWindowsIOSRelationship-building

Required

3+ years experience in a desktop support environment with functional SaaS platform implementation and support covering Business Systems including HR, Expense Management, Financials and other office applications (i.e. Adobe, DocuSign etc.)

3 years experience in scripting (shell, Python, Ruby, etc.)

3 years experience working with API’s

Experience with JAMF, Intune, Google MDM or other MDM solutions

Experience with a broad set of tools and technologies for troubleshooting

Experience with Mac OS, Windows and iOS

Experience with Okta and Okta advanced workflows

Experience with Workato or a similar iPaaS

Experience with Google Workspace

Experience with Zoom

Great communication skills

Passion for healthcare services

Exceptional communication, interpersonal, listening and relationship-building skills