ProMedica · 5 hours ago
ITS Epic Analyst III - ITS Provider OpEx - Full Time - Days - Remote
Toledo, OH
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Participates with technical teams and vendors for the design of application infrastructure, hardware, storage, network requirements, security, integrations, viewing and workflow.
Plans implementations and upgrades clinical systems.
Ensures adequate testing, quality assurance and documentation of changes.
Ensure test scripts have been created, reviewed, updated to reflect proposed workflow solutions.
Transfers knowledge and/or trains IT employees and advises end-users in the operation of their information systems. Maintains complete and current documentation for responsible systems and IT processes.
Support the training team by keeping trainers informed of new functionality and system changes.
Maintains required certifications.
Responsible for the activities like analysis and development, implementation, modification, and installation of low complexity systems in different operational environments.
Implement changes using documented procedures.
Create and follow project plans.
Participate in team and cross-team meetings and maintain appropriate meeting records.
Communicates with customers, administration, and team members about information technology and services.
Understand customer feedback and support data to optimize and resolve issues.
Attends regular customer and team department meetings as scheduled.
Monitors system performance and quality.
Plans for decommission of responsible applications when indicated.
Ensure solutions are cost effective, audit and security compliant. Versions are no less than -2 from current.
Support 24/7 on call on rotational basis.
Some travel may be required.
Other duties as assigned.
Qualification
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Required
Bachelor's degree or equivalent experience upon hire.
Exceptional knowledge of assigned clinical software applications and healthcare operations.
Strong self-motivation, interpersonal, and organizational skills.
Ability to lead team and demonstrate and transfer pertinent knowledge/skills for all the analytical tools needed to be effective.
Previous healthcare information technology experience with proven success.
5-7 years of relevant experience.
Applicable Epic certification.
Maintenance of Epic Certification in the primary application is a mandatory job requirement.
Obtaining and maintenance of a secondary or supporting Epic Certification will be at the discretion of leadership.
Preferred
Master’s degree or 3 years' experience in Information Technology.
IT background, effective oral, written communication, and follow-up skills.
Task management and problem-solving skills expected.
Project management and leadership experience desired.
Strong desktop tool usage including Word, Excel, and PowerPoint.
Self-motivated, detail oriented, problem solver.
Technical support background.
7+ years of applicable business or healthcare experience desirable.
Multiple Epic certifications.
Company
ProMedica
ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio.
10,001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.38M2017-03-29Grant· $4.38M
Leadership Team
Arturo Polizzi
Chief Executive Officer
Charles Meyers
Chief Technology Officer
Recent News
Healthcare IT News
2022-05-31
Company data provided by crunchbase
