Bentley Systems · 4 hours ago

Joint Use Specialist - Product Manager

Exton, PA

Full-time

Remote

Mid Level

4+ years exp

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Work & Life Balance

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Responsibilities

Develop and execute a product strategy that aligns with the company's vision and market demands. Identify opportunities for innovation and growth within the distribution and telecommunication software space

Conduct thorough discovery and research to understand user needs, industry trends, and competitive landscape. Use insights to inform product development and positioning.

Play a proactive role in product planning and maintaining a detailed product roadmap, ensuring alignment with business goals and stakeholder expectations. Prioritize features and enhancements based on user feedback and market analysis.

Work closely with development/engineering, UX, quality assurance, and other teams to translate product vision into actionable requirements. Facilitate effective communication and collaboration across teams.

Engage with customers to gather feedback, understand pain points, and identify areas for improvement. Build strong relationships with key clients and industry partners.

Monitor and analyze product performance metrics to assess success and identify areas for improvement. Make data-driven decisions to optimize product offerings.

Create and maintain product documentation, including user guides, technical specifications, and release notes.

Provide training and support to internal teams and customers, ensuring they have the knowledge and resources needed to effectively use our products.

Qualification

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Electric utility experienceTelecommunications experienceEngineering processesDesign processesJoint use processesBentley softwareSPIDAstudioSPIDAcalcSoftware development processesUser experience

Required

A minimum of 4 years of industry experience in electric utility or telecommunications industry, and direct experience working in engineering, design, and joint use processes.

Familiarity with Bentley software such as SPIDAstudio and SPIDAcalc or other related asset management and workflow management systems.

Proficiency in software development processes and methodologies is a plus.

Passion for understanding customer needs and delivering exceptional user experiences.

Excellent verbal and written communication skills in English. Ability to effectively convey technical information to non-technical stakeholders.

Ability to travel (about 10%-15%) to industry events, user meetings and other Bentley offices.