Indigo IT LLC · 5 hours ago

Jr Windows Systems Administrator

Ashburn, VA

Full-time

Remote

Entry Level

2+ years exp

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Cloud ComputingConsulting

Growth Opportunities

No H1B

U.S. Citizen Only

Security Clearance Required

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Responsibilities

Perform Tier II/III troubleshooting of escalated issues pertaining to client workstation systems.

Provide operations and maintenance support of Microsoft Endpoint Configuration Manager infrastructure, patching, and updates to include troubleshooting issues when they arise.

Support common applications as well as third party applications running on Windows such as Adobe Creative Cloud, Adobe Sign for Government, BeyondTrust and Microsoft 365 Apps

Provide customer support to clients at all levels within an organization including VIP and Senior Executive leadership.

Configure, test and implement group policy changes in compliance with industry best practices and regulatory requirements as requested by customer.

Perform additional duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Windows 10Windows 11Microsoft Endpoint Configuration ManagerActive Directory Group PolicyCloud Endpoint ManagementMicrosoft 365 AppsPowerShellGroup Policy ObjectsOperating System DeploymentsAdobe Creative CloudBeyondTrustMS Graph APISQLGroup Policy PreferencesBrowser ExtensionsConfiguration ManagementWindows Firewall Settings

Required

Current CBP Background Investigation -or- US Citizenship with ability to obtain a Federal Public Trust clearance (REQUIRED).

Bachelor's degree in Information Systems (or related field) OR 2+ years of relevant IT experience.

Strong understanding of Windows 10 and 11 operating systems.

Demonstrated experience with configuration of Windows desktop operating systems and management thereof with Active Directory Group Policy and Microsoft Endpoint Configuration Manager.

Knowledge of implementing/troubleshooting Browser Extensions, Group Policy Objects (GPOs) and Group Policy Preferences (GPPs).

Knowledge of Microsoft Endpoint Configuration Manager Task Sequences (or similar product) for the purposes of performing Operating System Deployments (OSD) or building deployments requiring multiple steps.

Ability to troubleshoot application installations and end user issues pertaining to usage of various desktop applications (Edge, Google Chrome, Java, Corretto, Adobe, etc.).

Excellent process-oriented skills with regards to configuration management and troubleshooting within a complex enterprise environment.

Outstanding interpersonal and communication skills with the ability to effectively communicate across diverse audiences.

Ability to multi-task as well as be strategic, creative, and innovative in a dynamic, fast-paced matrix team environment.