M3 USA · 4 hours ago

Junior CRM Administrator (Remote)

United States

Full-time

Remote

Entry Level

1+ years exp

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Responsibilities

Assist in the implementation and training support for all new tools, resources, or applications

Participate in the development and implementation of all new technologies or resources that integrate with the CRM

Assist in identifying additional technologies or resources, as well as evaluating effectiveness of the current model

Contribute ideas and strategies for automation and efficiencies through technology

Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks

Automate processes using Salesforce tools such as process builder, approval processes, flows and validation rules

Assist in training new users, as well as training current users on new processes or technologies, and continue to grow the Salesforce skill set across the organization

Document and track all customizations made in Salesforce

Review upcoming upgrades and seasonal releases for integrated applications

Work with leadership to develop necessary reports essential to production and the business

All other duties assigned by CEO, COO or Director of CRM & Technology

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce ExperienceDataloaderSales CloudSalesforce Administrator CertifiedBusiness Development/SalesImplementation ExperienceMarketing CloudCRM AnalyticsSales EngagementData AnalysisSalesforce CustomizationProject ManagementHTML Coding

Required

Bachelor’s degree required

1+ years of salesforce experience

Experience with Dataloader required

Experience with Sales Cloud required

Proven ability to analyze data and make recommendations for improvement to technology, processes, or CRM to leadership

Ability to effectively complete projects or implementations processes

Excellent written and verbal communication skills and ability to articulate complex processes

Demonstrated experience in resolving issues, brainstorming, and problem-solving

Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity

Salesforce Administrator certified