Be an early applicantLess than 25 applicants

Company

Anatomage Inc. · 18 hours ago

Junior Dental Customer Support

Cary, NC

Full-time

Remote

New Grad, Entry Level

0+ years exp

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Medical DeviceSoftware

No H1B

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Responsibilities

Complete department training requirements under direct supervision

Conduct surgical case planning with doctors

Provide product assistance via phone and email

Conduct product training with new customers

Follow up with surgical case progress

Build a professional working relationship with doctors

Provide clinical feedback from doctors to the production team

Train for and complete bone reduction cases with direct supervision

Successfully passes validation training

Complaint handling

Resolve kickbacks

Receive 3rd party data

Other relevant duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Computer knowledgeClinical dental termsMedical industry experienceRadiology experienceMultitasking ability

Required

Strong computer knowledge, easily able to pick up new software applications

Capable of learning clinical dental terms and medical concepts

Excellent phone skills

Strong verbal and written communication skills

Strong attention to detail, multi-tasking ability, and organizational skills

High accountability and responsibility

Bachelor's degree in Biology or a related field

0-1+ year of full time work experience

Preferred

Experience in the medical or dental industry

Experience in radiology

Experience speaking to medical professionals on the phone

Flexibility and the ability to multitask

Benefits

Health, Dental, and Vision care for you and your family

401K savings plan with employer matching

Generous PTO leave and paid holidays

Casual work culture

Gym Stipend

Employee Assistance Plan

Team bonding activities and more!

Company

Anatomage Inc.

Anatomage is dedicated to improving healthcare quality for all people by providing healthcare institutions with the most accurate and comprehensive real-human-based medical visualization platform.

Founded in 2004

San Jose, California, USA

51-200 employees