Technical Assent · 9 hours ago
Junior Service Designer
Washington, DC
Full-time
Remote
Entry Level
2+ years exp
Maximize your interview chancesInformation TechnologyInternet
No H1B
Security Clearance Required
Insider Connection @Technical Assent
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Assist senior designers in the development of service solutions tailored to client needs.
Participate in the design process, helping to create service concepts and user journeys that meet client needs.
Support in conducting user research, including interviews, focus groups, surveys, and observations.
Contribute to the creation of customer journey maps, service blueprints, personas, and wireframes.
Work closely with senior team members, including designers, developers, and project managers, to ensure that service solutions are aligned with project goals and user needs.
Assist in preparing and maintaining project documentation, including research reports, design documentation, and client presentations.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s degree
2+ years of experience in Federal Government Consulting or other management consulting
Experience with human centered design and/or design thinking, employee experience, customer experience, and/or service design
Curious and open-minded approach to work
Thrive in a continuous Build-Measure-Learn cycle
Engage with technology—with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)
Excellent verbal and written communication skills
Ability to obtain and maintain a Public Trust security clearance
Preferred
Certification in Human-Centered Design, design thinking, and/or service design background
Experience consulting or working for the Federal government
Benefits
Flexible PTO
Healthcare coverage (medical, dental, vision)
FSA and HSA
Short and long-term disability
401(k) with employer contributions
Training and wellness allowances
Commuter benefits.
Company
Technical Assent
Each time an organization delivers a service, there is an opportunity to engage, uplift.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Edwins
VP of Growth
Recent News
Company data provided by crunchbase
