Legal Services of Northern California · 3 hours ago
Junior Systems Administrator (Executive Office)
USA
Full-time
Remote
Entry Level
$6,029/mo - $7,530/mo
2+ years exp
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Responsibilities
Help maintain and monitor the organization’s local area network (LAN), wide area network (WAN), and wireless networks.
Assist with system updates, patches, and configuration changes, ensuring systems are secure and up-to-date.
Assist in managing Salesforce users, roles, profiles, and permissions to ensure smooth operations and data integrity, and create office-specific and programwide reports in collaboration with advocacy staff and managers.
Participate in the implementation of system backups and disaster recovery plans to ensure data integrity and availability.
Assist in monitoring, maintaining, and troubleshooting hardware and software systems, including servers, workstations, and network devices to ensure that they are reliable, secure and available.
Provide first-level technical support for users by responding to help desk tickets, diagnosing issues, and resolving technical problems promptly.
Assist in setting up, configuring, and troubleshooting Zoom VoIP phone systems, ensuring proper call routing, voice quality, and integration with other systems. Provide user support for VoIP-related issues.
Assist with the installation, configuration, and maintenance of desktop computers, laptops, printers, and other peripherals.
Help track and manage IT assets, ensuring proper inventory and lifecycle management.
Provide basic training to end-users on hardware, software applications, and Salesforce as needed.
Support the implementation of security measures, including antivirus, firewalls, and user authentication systems.
Maintain accurate technical documentation of systems, procedures, and configurations.
Work closely with senior IT staff to resolve complex issues and improve system performance.
Occasional travel to LSNC offices for IT support.
Other duties as assigned.
Qualification
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Required
Experience with Microsoft Active Directory and Office 365
Proficient in basic Salesforce administration with the capability to obtain certification
Basic knowledge of Microsoft Azure and Intune
Basic knowledge of Windows operating systems
Familiarity with networking concepts (IP addressing, DNS, DHCP, etc.)
Strong problem-solving skills
Attention to detail
Ability to work independently and within a small team environment
Degree or equivalent certification in Computer Science, Information Technology, or a related field
Two or more years of experience in network systems management or IT support
Candidates must be willing to obtain relevant Salesforce certifications within six months of hire
Preferred
Salesforce Administrator or associate certifications
Benefits
Legal Services of Northern California offers an excellent fringe benefit plan.
Company
Legal Services of Northern California
Legal Services of Northern California is a non-profit law firm that provides legal assistance to low-income families and individuals.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
