Lone Wolf Technologies ยท 10 hours ago
Key Account Implementation Manager
United States (Remote)
Full-time
Remote
Entry Level
1+ years exp
Maximize your interview chancesComputer Software
Insider Connection @Lone Wolf Technologies
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Assist strategic customers in planning and executing their software upgrade.
Collaborate with customers to understand their unique needs and tailor the upgrade process accordingly.
Provide clear, consistent communication and guidance throughout the upgrade process.
Coordinate with internal teams to facilitate data migration, system configuration, and user training.
Monitor upgrade progress, identify potential roadblocks, and escalate issues as needed.
Document and share insights and lessons learned from upgrade projects to improve processes.
Deliver exceptional customer experiences by proactively addressing concerns and ensuring satisfaction.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Associate or bachelor's degree in information technology, computer science, or business management, or equivalent
1-3 years of experience in client services, project management, training, or consulting
Experience in customer support, project coordination, or software implementation, preferably in a SaaS environment
Direct experience in the software/services solutions market, preferably within the real estate industry
Strong problem-solving and communication skills with a customer-first mindset
Highly organized with an eye for detail and the ability to manage multiple projects simultaneously
Ability to work collaboratively across teams in a fast-paced setting
Preferred
Familiarity with software upgrades or migrations is a plus
Company
Lone Wolf Technologies
At Lone Wolf Technologies, we believe making tech for real estate is about much more than just making the best tools.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jimmy Kelly
Chief Executive Officer
Sean Wheeler
Chief Technology Officer & Chief Product Officer
Company data provided by crunchbase
