CSL · 3 hours ago
Key Account Manager
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Comp. & Benefits
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Responsibilities
Act as an ambassador for CSL Vifor’s commitment to innovation
Identifies pain points and barriers to and within, the Patient Journey and works with the customer to address and overcome them, ensuring best possible outcomes for patients and families
Identifies where the customer experience can be improved and makes the improvements
Assists appropriate stakeholders with identifying suitable patients, improving the lives of patient with severe, chronic and/or rare diseases, specifically within the Gastro domain
Build and maintain important relationships with key decision makers involved in care delivery and can educate and promote on CSL Vifor services (as relevant to the market)
Create well researched/reasoned plans to align with customer needs and create access to treatment in areas of unmet need, develop milestones and clear objectives for the plan
Uses all data sources to fully understand the NHS networks and hierarchy and develops plan to lead systemic change to aid healthcare in that area
Fully utilizes and co-ordinates all resources to help customers develop along customer journeys
Maps and builds relationships with HCP experts outside the hospital environment
Drive patient identification and market development, by building and executing against account specific plans. Continuously assess sales opportunities within accounts to maintain/grow the business
Collaborates with 3M teams to gain expert support for projects
Optimizes strong customer relationships to influence and gain support from the wider customer group
Strategically network within the cross-functional team to segment and prioritize CoEs (e.g. developing work processes & communication streams) to ensure patients have product access
Qualification
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Required
Minimum 5 years of experience in the pharmaceutical industry
Strong scientific/medical knowledge at Bachelor’s degree or equivalent
Has worked in a role with a substantial Medical and/or Market Access component
Ability to engage, connect and build partnerships with customer remotely
Business/Commercial orientation/acumen
Strong customer focus: demonstrated ability of creating win-win partnerships
Project Management where tangible success has been achieved
Enjoys the blend of homeworking & being in the heart of a Clinical setting
Mastery in influence mapping and using customer influence to gain credibility for projects
Proven competency in securing funding and healthcare process understanding locally for hospital and retail administered products
Strong analytical as well as organizational ability, professional presence, self-confidence, self-driven, and a positive attitude
Excellent communication skills in Swedish and English
Preferred
Worked in a role where they have assessed and made trade-offs between accounts
Experience with optimizing products and services preferably, but not necessarily, within the field of gastroenterology to benefit the appropriate patients
A role where solid understanding of local healthcare market has driven success
Demonstrated innovative service ideas to improve patient outcomes
Company
CSL
CSL develops innovative biotherapies and influenza vaccines that save lives, and help people with life-threatening medical conditions.
Funding
Current Stage
Public CompanyTotal Funding
$111M2013-12-20Acquired· undefined
2004-02-06Post Ipo Equity· $111M
1994-06-03IPO· undefined
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