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Company

Akidev Corporation · 9 hours ago

Knowledge Management Program Manager

United States

Contract

Remote

Mid Level

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Responsibilities

Sometimes author, edit and standardize materials prepared by others, ensuring consistency and quality.

Organize material with clarity and conciseness, adhering to established standards for order, style, and terminology.

Maintain meticulous records and files of work, including revisions, to ensure accuracy and efficiency.

Work with clients and stakeholders across Global Operations to set processes, technical specs, and content for publication, ensuring clear communication and project success

Partner across GOLO to help develop performance support solutions.

Monitor and measure impact of outcomes.

Qualification

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Knowledge ManagementProject ManagementVendor ManagementDocumentation ManagementMulti-project ManagementTechnical Solutions

Required

Experience in managing multiple projects/programs

Strong leadership skills

Excellent stakeholder communication

Ability to work independently and collaboratively in a fast-paced environment

Strong verbal and written communication

Ability to partner and deliver results across multiple teams and leadership levels

Ability to manage global knowledge and documentation projects/programs (with vendor providers or cross-functional stakeholders) and communicate the trade-offs between metrics in managing them to stakeholders

Communicate feedback, challenges, roadblocks, insights effectively and concisely to appropriate audiences

Ability to find ways to apply knowledge strategy across many workflows, while meeting specific needs for regions and industries, including tech solutions

Ability to manage many projects at once, prioritizing based on business needs and impact

Navigate uncertainty, finding creative solutions and options to drive the business forward

Bachelor's degree required

Preferred

Established record of strong project ownership, project management, and self-direction

Experience or familiarity with delivering programs through outsourced vendor partners

Experience working with or in support of diverse communities

Knowledge Management experience

Company

Akidev Corporation

Akidev is one of Silicon Valley’s leading services organizations providing technology consulting, management consulting, compliance consulting and outsourcing services - but our real strength comes from combining the services of these groups to address our clients’ needs.

Founded in 2012