Be an early applicantLess than 25 applicants

Company

Sony Interactive Entertainment · 5 hours ago

Knowledge Management Specialist

United States

Full-time

Remote

Senior Level

$142K/yr - $213K/yr

7+ years exp

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Consumer GoodsMusic

Work & Life Balance

H1B Sponsor Likely

Hiring Manager

Beth Rabinowitz

Insider Connection @Sony Interactive Entertainment

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Responsibilities

Define and lead the knowledge management strategy across the enterprise, ensuring it aligns with business goals.

Oversee the development and enforcement of governance standards for knowledge creation, management, and lifecycle processes.

Leverage AI, automation, and analytics to drive innovations in knowledge discoverability and usability.

Collaborate with cross-functional teams, ensuring alignment between knowledge management and key business functions like HR and IT.

Lead and mentor a team of knowledge professionals, fostering growth and best practices across the organization.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Knowledge ManagementServiceNowITSMHRSDCSMInformation ManagementServiceNow CertificationITIL Certification

Required

7+ years of experience in knowledge management, including leadership roles and significant experience with ServiceNow.

Strong expertise in ServiceNow's Knowledge Management module, with familiarity in related modules like ITSM, HRSD, or CSM.

Proven leadership abilities with excellent communication skills and a strategic mindset.

Bachelor’s degree in Information Management, Business, IT, or related fields; advanced degree preferred.

Relevant certifications, such as ServiceNow and ITIL, are a plus.

Benefits

Medical

Dental

Vision

Matching 401(k)

Paid time off

Wellness program

Coveted employee discounts for Sony products

Bonus package

Company

Sony Interactive Entertainment

Sony Interactive Entertainment is responsible for the PlayStation brand and family of products and services.

Founded in 1993

San Mateo, California, USA

10001+ employees

https://www.sie.com

H1B Sponsorship

Sony Interactive Entertainment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (123)

2022 (174)

2021 (176)

2020 (209)