Knowledge Manager @ Cognosante | Jobright.ai
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Cognosante · 2 days ago

Knowledge Manager

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Responsibilities

Creates a Knowledge Management Framework, including design, implementation, developing processes and protocols for knowledge capture, storage, accessibility, and access control.
Creates and maintains up-to-date centralized program management knowledge base for all contract related information and deliverables, training artifacts and courses, policies and procedures, workflows, instructions, with version control and document management.
Establishes and maintains user access groups and administers access requests, ensuring program staff have access to important information required for assigned tasks while adhering to validated access requirements and restrictions.
Creates and maintains deliverable repository, including tracking and reporting against submission deadlines.
Collaborates with program leadership to optimize information storage, distribution, and sharing.
Promotes a program-wide culture of knowledge sharing to ensure effective use of information resources.
Supports CSI Lead/Transition Manager and Business Operations Manager during Transition-in and Transition-out to coordinate the transition of data and documents between contractors, MC&FP, and FEDSIM.

Qualification

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DoD Tier 2 Suitability InvestigationStandard Computer Software KnowledgeFluent English SpeakerDoD ContractsCall Center OperationsProblem-SolvingTeamwork

Required

US Citizen and fluent English speaker
Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation
Bachelor’s degree and at least 5 years of prior experience in knowledge management (additional 4 years of work experience may be considered in lieu of Bachelor’s degree)
Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, SharePoint, and Project)

Preferred

Prior experience supporting DoD and/or federal government contracts/programs
Prior experience working with cross-functional teams to identify and solve knowledge-related challenges
Prior experience supporting large call center operations

Benefits

Health and productivity programs
Employee retention and attraction support
Work/life balance programs

Company

Cognosante

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Cognosante is a provider of healthcare consulting, technology solutions, and business process outsourcing services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-04-15Acquired· by Accenture Federal Services

Leadership Team

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Kevin Cooper
Director, CEO Office
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Erick Peters
Chief Technology Officer
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Company data provided by crunchbase
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