RunPod · 7 hours ago
Knowledge Manager
San Francisco, CA
Full-time
Remote
Mid Level
$120K/yr - $150K/yr
3+ years exp
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Responsibilities
Develop and Implement Strategy
Define the knowledge management strategy for our knowledge base.
Establish best practices and guidelines for knowledge sharing across the organization.
Align knowledge management initiatives with business objectives and strategic goals.
Information Architecture
Design and optimize the information architecture for intuitive navigation and accessibility.
Ensure the knowledge base meets the needs of audiences with varying skill levels.
Content Governance
Oversee the creation, editing, and maintenance of knowledge base content.
Maintain high-quality, up-to-date, and searchable information.
Ensure consistency, accuracy, and relevance of all documentation.
Collaboration and Culture Building
Promote a culture of knowledge sharing and continuous learning.
Provide training and support to employees on using and contributing to the knowledge base.
Facilitate cross-departmental collaboration to enhance information flow.
Metrics and Continuous Improvement
Establish metrics to measure the effectiveness of the knowledge management system.
Monitor usage, gather feedback, and identify areas for improvement.
Implement enhancements to improve accessibility, efficiency, and user satisfaction.
Qualification
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Required
Minimum of 3 years of experience in knowledge management, information architecture, or a related role.
Proven experience developing and implementing knowledge management strategies.
Strong understanding of knowledge management principles, tools, and best practices.
Excellent organizational and project management skills.
Experience administering knowledge base platforms and collaboration tools.
Exceptional communication skills, both written and verbal.
Ability to work independently and collaboratively in a remote environment.
Demonstrated ability to foster a culture of knowledge sharing and continuous learning.
Preferred
Master's degree in Information Management, Knowledge Management, Library and Information Science, or a related field.
Experience in a fast-growing tech company or startup environment.
Certification in knowledge management or related disciplines.
Experience with change management and driving organizational culture shifts.
Benefits
Stock options
The flexibility of remote work with an inclusive, collaborative team.
An opportunity to grow with a company that values innovation and user-centric design.
Generous vacation policy to ensure work-life harmony and well-being.
Company
RunPod
RunPod is a cloud platform designed for GPUs, enabling developers to deploy customized full-stack AI applications.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$22M2024-05-08Seed· $20M
2023-03-30Pre Seed· $2M
Leadership Team
Zhen Lu
Co-Founder and CEO
P
Pardeep Singh
CTO and Co-Founder
Recent News
2024-11-24
EIN Presswire
2024-10-31
Company data provided by crunchbase
