DS Technologies Inc · 4 hours ago
Language IVR Testing Specialist
United States
Contract
Remote
Mid Level
Maximize your interview chancesArtificial Intelligence (AI)Information Technology
Insider Connection @DS Technologies Inc
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Conduct IVR testing in Russian, Cantonese, and Mandarin, ensuring accuracy, usability, and functionality in all target languages.
Design and execute test plans and cases for IVR systems, focusing on language-specific nuances and user experience.
Analyze and report testing outcomes, identifying issues and working with relevant teams to resolve them promptly.
Collaborate with stakeholders to refine and improve IVR test cases and user flows.
Use testing tools like ALM for tracking and managing testing activities, ensuring comprehensive test coverage and documentation.
Work with Twilio or other IVR platforms to integrate and test voice interactions in target languages.
Coordinate with QA, development, and product teams to maintain high-quality standards in IVR functionality and user experience.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Proficiency in Russian, Cantonese, and Mandarin for testing and validation purposes.
Strong background in IVR testing, with experience in test design, execution, and reporting.
Familiarity with IVR platforms, including Twilio, or equivalent IVR technology.
Proficient in testing tools such as ALM (Application Lifecycle Management).
Excellent collaboration and interpersonal skills, with a proven ability to work effectively in cross-functional teams.
Detail-oriented with strong analytical and problem-solving skills.
Preferred
Bachelor’s degree in computer science, Linguistics, or a related field (preferred but not required).
Company
DS Technologies Inc
DS Technologies Inc - SUCCESS IS OUR DUTY We are a company that provides innovative, transformative IT services and solutions.
Founded in 2018
11-50 employees
H1B Sponsorship
DS Technologies Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
2021 (5)
2020 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase
