180 applicants

Company

apree health · 1 day ago

Lead Atlassian Engineer

United States

Full-time

Remote

Senior Level, Lead/Staff

$119K/yr - $178K/yr

10+ years exp

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Responsibilities

Develop and implement a long-term vision and roadmap for our Atlassian ecosystem, aligning it with company goals and industry best practices.

Evaluate and recommend new Atlassian products and add-ons to enhance functionality and address evolving business needs.

Stay up to date with the latest Atlassian trends, updates, and best practices.

Design, implement, and maintain a robust and scalable Atlassian infrastructure, ensuring high availability and performance.

Optimize Jira workflows and Confluence spaces

Integrate Atlassian tools with other systems and applications to streamline processes and data flow.

Manage and configure Jira projects, workflows, screens, fields, and permissions.

Set up and maintain Confluence spaces, templates, and permissions.

Manage and configure Jira Service Desk for handling service requests.

Ensure optimal performance and uptime of Jira and Confluence instances.

Implement and manage Jira and Confluence add-ons to extend functionality.

Provide expert-level support and guidance to users on all aspects of the Atlassian suite.

Troubleshoot complex issues, perform root cause analysis, and implement effective solutions.

Develop and maintain comprehensive documentation for Atlassian configurations, customizations, and processes.

Log, track, and resolve user-reported issues related to Jira and Confluence.

Develop and deliver training materials and sessions to ensure users can effectively leverage the platforms.

Work closely with stakeholders across different teams and departments to understand their needs and translate them into effective Jira and Confluence configurations.

Collaborate to design and implement solutions that support their specific processes and goals.

Continuously improve the setup and usage of Jira and Confluence to maximize their value to the organization.

Perform regular audits of Jira and Confluence to ensure data integrity, security, and compliance with best practices.

Proactively mitigate customizations that could introduce overhead or reporting challenges.

Establish and enforce governance policies to maintain consistency and efficiency across Jira and Confluence.

Manage the relationship with Atlassian and any third-party vendors.

Stay informed about the latest Atlassian product releases, features, and best practices.

Promote a culture of continuous improvement and knowledge sharing within the Atlassian domain.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Jira workflowsConfluence configurationAtlassian APIsJira Service DeskScripting languagesIntegration capabilitiesSoftware engineering experienceTechnical leadership

Required

Deep understanding of Jira workflows, schemes, permissions, and customizations.

Proficiency in configuring Confluence spaces, templates, and user management.

Strong knowledge of Atlassian APIs and integration capabilities.

Experience with scripting languages for automation.

Strong experience with Jira Service Desk.

Familiarity with integrating Jira and Confluence with other tools.

Proven ability to lead and mentor technical teams, fostering collaboration and driving results.

Excellent communication and interpersonal skills, with the ability to effectively convey technical information to both technical and non-technical audiences.

Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing challenges.

10+ years of demonstrated experience in software engineering, DevOps, or a related field, showcasing a deep understanding of software development lifecycles and best practices.

Bachelor's or Master's degree in Computer Science, Engineering, or a related discipline.