Rackspace Technology · 1 day ago
Lead Enterprise Engagement Manager
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Responsibilities
Lead the discovery and implementation of enterprise-grade systems that carry a significant impact on the client's business within our professional services umbrella, including cloud-native development service and enterprise cloud migration service
Work with cross-functional teams to understand the business and its objectives, lead through planning and designing technical solutions to solve the business’s problems in a fast-paced and collaborative environment. Your influential skills will be crucial to drive the program's success
Confirm program scopes, create program plan, and direct multiple streams to achieve the client's goals, attention to detail on regular and timely delivery of value; organize and lead program status and working meetings using progress reports and appropriate PowerPoint decks; manage risks and issues with mitigation paths; overall ensuring delivery planning for assigned projects align with client needs
Monitor the program from initiation through delivery. Organize interdependencies and activities to guarantee completion of the project on schedule and within budget constraints. Oversee and monitor the work of program staff, providing technical support and direction
Collaborate closely with our partners in program and product management to understand our customers and build the right solutions and products that make their needs and businesses complete
Qualification
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Required
Bachelor’s Degree in Computer Science, Engineering, Business, or related discipline, or equivalent professional experience
At least 5 years of experience managing large complex programs through a full lifecycle in the technology industry, ideally within a service delivery/consultancy environment
At least 5 years of hands-on Agile experience, acting as Scrum Master
Extensive knowledge of program management disciplines, methodologies, best practices, and tools
Strong communication skills; experience presenting to executives
Customer-facing consulting experience or experience delivering technology services projects
Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security
Technical background (software development/engineering, database/system design, IaaS)
Self-starter with a results-oriented, proactive management approach
Ability to learn on the job quickly and desire to develop expertise in AWS
Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
Excellent oral and written communication skills with a track record of interacting with both business and technical staff at all levels including executive level.
Possess exceptional problem-solving skills, strong business judgment, and notable experience collaborating in hybrid teams.
Excellent interpersonal skills including mentoring, coaching, collaborating, and team building.
Solid analytical, planning, and interpersonal skills with the ability to handle complex demands.
Strong knowledge and understanding of business needs with the ability to establish/maintain a high level of customer trust and confidence.
Strong experience of SDLC with expert knowledge of both Agile and traditional project management principles and practices.
Strong ability to evaluate program performance metrics, as well as diagnose and resolve issues.
Experience with technical design discussions and the ability to summarize complex topics and options.
Ability to effectively represent engineering perspectives to partner organizations, product teams, and executive leadership.
Engage individuals and teams located across multiple geographies and or cultures.
Lean into ambiguity or conflicting priorities to succeed in a fast-paced environment.
Ability to toggle between lead and team member, providing direction and mentoring to others where needed.
Company
Rackspace Technology
Be ready for what’s next with multicloud solutions from Rackspace Technology™. We are the multicloud solutions experts.
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-08Acquired
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2024-01-15
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