200+ applicants

Company

Lumen Technologies · 2 days ago

Lead HR Advisor Employee Relations

United States

Full-time

Remote

Senior Level

$81K/yr - $124K/yr

6+ years exp

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Responsibilities

Serve as a trusted advisor influencer providing candid unbiased and solutions based counsel through an interactive partnership with the business focusing on supporting a dynamic sales employee population

Demonstrates ability to provide thoughtful and empathetic support to employees and leaders actively listening and asking probing questions to accurately diagnose the issues

Guides leaders and business partners on Lumens Core Principles leadership strategies and best practices

Coach leaders to improve leadership abilities relationships among teams/individual and interpersonal communications including conflict resolution positive performance optimization and corrective actions

Provide expert advice and support on employee relations issues

Conduct thorough investigations of complaints ensuring fair and consistent application of policies

Utilize data artificial intelligence tools and other established best practices to inspire and foster continuous impactful improvement

Work in a dynamic evolving high-energy work environment

Demonstrates candor poise professionalism and executive presence to field difficult questions from teammates and leaders ability to discuss difficult issues with candor and kindness

Demonstrates a broad understanding of core HR disciplines such as general HR acumen compensation Employee Relations and HR consulting/advising along with a demonstrated ability to apply it in support of business and people priorities

Ensure legal compliance of HR state and federal regulations and applicable employment laws

Demonstrate a change management mindset through identification of opportunities to enhance the employee experience through education process improvement and innovative ideas offer potential solutions to drive greater stakeholder satisfaction

Utilize data to assist in decision making and recommend opportunities to improve practices

All other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Employee RelationsHR ConsultingChange ManagementMicrosoft Office SuiteHR SoftwareSales ExperienceData UtilizationContinuous ImprovementSelf-sufficient Learner

Required

Experience in working with Sales segments

Minimum of 6 years of Human Resources experience with a strong understanding of employee relations and employment law

Ability to be resilient and remain professional under pressure when partnering with senior level leaders and complex issues

Expertise in conflict resolution

Understand the nuances of each situation to ask insightful probing questions providing guidance and counsel that results in a positive outcome and impact to organization goals and values

Ability to effectively work independently and identify when to engage additional resources or escalate when appropriate

Ability to hold yourself accountable to set priorities manage multiple responsibilities and deliver against deadlines

Ability to assist peer group to contribute to the overall success of the organization

Expert interpersonal and collaboration skills with experience dealing at all levels within an organization

Strong ability to influence stakeholders at all levels of the organization to guide decisions while acting with integrity

Expert verbal written and presentation communication skills

Exceptional analytical critical thinking problem solving decision making and negotiating skills with the ability to understand and contextualize broad and complex HR issues

Proficiency in HR software and Microsoft Office Suite

Self-sufficient learner with intellectual curiosity and take initiative for your own growth and development