132 applicants
Experian · 2 days ago
Lead Product Manager, D2C Marketplace
Costa Mesa, CA
Full-time
Onsite
Senior Level
$123K/yr - $222K/yr
8+ years exp
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Responsibilities
Manage the full lifecycle of direct-to-consumer credit card products and features on the Experian.com website and mobile apps from market requirements to product release, including but not limited to: concept, consumer validation, scope, specification, design, prioritization, implementation, business acceptance testing, deployment, maintenance, and analytics.
Contribute to the definition of credit card product strategy and take product initiatives through opportunity assessment and consumer validation.
Champion product initiatives and business cases to executive management team for prioritization and development; act as a key product expert, evangelist, and advocate for initiatives, programs, and projects.
Collaborate with cross-functional stakeholders to gather, synthesize, and codify market requirements and define product roadmaps.
Define, document, and articulate detailed product and business requirements for new products and major enhancements, including but not limited to: functional, non-functional, and reporting requirements and use cases in the form of product requirements, user stories, and acceptance criteria.
Work with User Experience and Product Design team to manage the creation of detailed UX and Design requirements, including but not limited to: information architecture, wireframes, annotations, prototypes, in-product copy, visual design, comps, mockups, and style guides.
Champion qualitative and quantitative consumer research, using user insights as inputs and feedback loops to the product concept and UX process as appropriate.
Lead 3rd party integrations to support strategic partnerships and act as main product point of contact for implementation.
Collaborate with other Experian Business Units to help define, align, scope, prioritize, implement, launch, learn, and enhance product features that leverage capabilities across Experian.
Make trade-off decisions between functionality, resources, and schedules, and communicate to stakeholders and Technology effectively in managing change.
Ensure that products and product capabilities deliver an optimal user experience, conform to the product requirements, and meet product quality standards with a holistic approach to customer experience across all customer touch points including website, mobile app, email/SMS/push notification and customer service agent scripting.
Work closely with Technology teams to determine plans for product implementation and deployments with business partners.
Balance product requirements and market impact against time-to-market and project risks.
Work closely with Project Managers, Engineering, and other Product Managers to manage all stages of the product development lifecycle process to ensure that the specified product, enhancement, or functionality is released on time with quality.
Serve as Product Owner for the assigned product development agile team(s) by managing and prioritizing the backlog in support of the overall ECS product roadmap, facilitating grooming and sprint planning, and all other day-to-day tasks that keep our sprints on track.
Constantly evaluate and assess competitive landscape, creating SWOT-based assessments of current and emerging competitors; track industry trends, supplier capabilities, and synthesize competitive intelligence as a subject matter expert.
Ensures all product and related issues raised by operations, call center and/or partners are resolved in a timely manner, keeps the department appraised of progress.
Set operational standards, processes, and procedures for the ongoing operation of products in conjunction with the relevant operation teams
Qualification
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Required
Bachelor's degree in Engineering, Business/Marketing, or a technical field preferred.
8+ years of relevant product management experience in the mobile, internet, software, ecommerce, financial services and/or credit card (preferred) sectors.
6+ years of experience with new product planning and delivery, from concept to feasibility to development and launch
Must have experience with key product management functions, including writing requirements/user stories, creating mocks/wireframes, market research, competitive analysis, product planning and reporting.
Must be metrics and results driven with experience in A/B testing and web analytics tools.
Experience in defining and developing products to meet customer requirements from inception to launch.
Experience with current web and app design trends and techniques (e.g. mobile first, responsive/adaptive design).
Company
Experian
Experian is a data analytics and consumer credit reporting company.
10,001+ employees
H1B Sponsorship
Experian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (9)
2022 (15)
2021 (19)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-10-20IPO· lse:EXPN
Leadership Team
Ben Elliott
CEO Asia Pacific
Brian Cassin
Chief Executive Officer
Recent News
2024-05-27
Business Wire India
2024-05-24
2024-05-23
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