General Dynamics Information Technology · 3 days ago
Lead ServiceNow Developer
United States
Full-time
Remote
Senior Level, Lead/Staff
$112K/yr - $152K/yr
8+ years exp
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Responsibilities
Serve as a key ServiceNow application developer responsible for implementing using best practices as pertains to workflow, integration, configuration, customization, automation, access controls, Service Catalog, etc.
Manage expectations and address concerns proactively.
Collaborate with cross-functional teams to design, develop, test, and deploy software applications that meet project requirements and standards.
Participate in code reviews to ensure code quality, adherence to coding standards, and knowledge sharing among team members.
Work closely with software architects, developers, quality assurance, and project managers to achieve project objectives.
Ensure overall systems availability via good design/best practices, thorough testing, promotion discipline and responsiveness in root cause analysis.
Prepare and execute unit test cases and test scripts, support user acceptance testing.
Create and maintain clear and comprehensive technical documentation for developed applications, APIs, and processes.
Stay current with industry trends and emerging technologies to propose enhancements and improvements to existing systems.
Qualification
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Required
Bachelor’s Degree (BS) in Computer Science, Software Engineering or a related field or equivalent working experience in lieu of a degree.
A minimum of eight (8) years’ experience with the full SDLC responsibilities leveraging mature industry languages, with particular emphasis on JavaScript.
Solid developer experience independent of the ServiceNow platform, with strong analytical and problem-solving skills.
Solid skills using the ServiceNow platform: perform advanced customizations including business rules, UI policies, client scripts, script includes, UI actions, UI pages, UI macros, workflow, Flow Designer, Integration Hub, reporting, database views, Performance Analytics, ATF, etc.
Effective communication skills: listening, talking, writing, and understanding. Good self-awareness.
Ability to juggle multiple tasks in parallel with an awareness for evolving prioritization.
Self-motivated to keep learning more about the ServiceNow platform, capabilities and best practices and apply/share them with teammates and our customer.
Experience working on project teams that leverage Agile/Scrum.
Ability to acquire and maintain a Public Trust clearance.
Preferred
2+ years’ experience maintaining and troubleshooting ServiceNow CMDB and Discovery implementation(s) or ServiceNow Certified Implementation Specialist: Discovery.
2+ years’ experience maintaining and troubleshooting SN event management and related experience with CMDB binding or ServiceNow Certified Implementation Specialist: Event Management.
2+ years’ experience maintaining and troubleshooting SN service mapping (new/custom patterns) and impact assessment rules on more recent versions of the platform or ServiceNow Certified Implementation Specialist: Service Mapping.
Certified Application Developer (CAD) on a recent SN platform release and a minimum of four (4) years’ experience as a primary ServiceNow developer on a mature installation.
Certified Implementation Specialist (CIS) on a recent SN platform release and/or a minimum of two (2) years’ experience as a primary ServiceNow implementer on a mature installation.
A command of relational database concepts.
ITIL Foundations Certification (v3 or higher) or a willingness to attain within first year.
Proficiency with Microsoft Office suite and SharePoint.
Benefits
401K with company match
Customizable health benefits packages
Full flex work week
Collaborative teams of highly motivated critical thinkers and innovators
Internal mobility team dedicated to helping you own your career
Rewards program for high-performing employees
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
Ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
15 days of paid leave per calendar year to be used for vacations, personal business, and illness
10 paid holidays per year
GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology has worked across the full spectrum of government and business for decades. It is a sub-organization of General Dynamics.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Ben Buckley
Vice President, Business Area
Katharine Murphy
VP Cybersecurity, Preparedness and Enforcement
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