Nuvitek · 23 hours ago
Lead ServiceNow Developer
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Cloud Data ServicesData Center Automation
No H1BU.S. Citizen Only
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Responsibilities
Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed
Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
Participate in implementation architectures for digital solutions, frameworks, and accelerators.
Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
Help with building proof of concept, and creating technical solutions for internal application as needed.
Qualification
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Required
Bachelor’s degree in computer science, Information Systems, or an equivalent technical field.
7+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework.
3+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation)
Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MidServes, Ebonding, Data Migration etc.
A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture.
Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc.
Experience with creating reports and dashboards within ServiceNow Performance Analytics.
ServiceNow Certified Application Developer, ServiceNow System Administrator, and ServiceNow Certified Implementation Specialist.
Fairly good understanding of data concepts (SQL, Databases) and business workflows
Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources
US Citizen or Green Card Holder, ability to attain public trust clearance.
Preferred
Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow
Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision
Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management.
Strong troubleshooting, problem-solving, and organizational and time management skills.
Good communication and interpersonal skills in a remote environment
Experience working with software development team members.
Other open sources of technology experience preferred
Experience working with the U.S. Federal Government and its agencies.