JLL Technologies · 3 days ago

Lead ServiceNow Solution Architect

Chicago, IL

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

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Responsibilities

Design, implement and drive complex solutions that center on the ServiceNow platform, addressing various business processes, automation, and enterprise service management

Design and build API integrations in-to/out-of the ServiceNow platform in a secure and scalable fashion supporting multiple endpoint technologies

Lead the development team

Lead the development process

Author and maintain team and project documentation

Works closely with other domains including Applications, Infrastructure, Cloud, Network, Security, and the business

Work with third-party vendors

Ensure applications, processes, and procedures of the team comply with JLL standards

Plan and orchestrate upgrades annually

Provide technical leadership and participate in all issue resolution for the ServiceNow platform

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNowAPI DevelopmentITSMITOMHRSDCustom App DevelopmentITIL ProcessesScriptingServiceNow CertificationsTechnical Communication