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myGwork - LGBTQ+ Business Community · 3 days ago
Lead Site Specialist
Holly Springs, NC
Full-time
Onsite
Senior Level
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Responsibilities
Instill a customer-focused culture that promotes loyalty through market-leading customer experience.
Ensure proper training, accurate documentation of procedures, and policies for business continuity.
Assign and follow workflow to deliver excellent service through staff planning, development, and improvement projects.
Establish a continuous improvement environment and mentor process improvement activities.
Perform various laboratory services including glassware collection/cleaning, biological waste collection/sterilization, etc.
Maintain KPIs, metrics, and inspection readiness while managing outsourced resources.
Complete operational tasks, verify/approve peer documentation, and align with company vision and mission.
Qualification
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Required
High School Diploma or GED required
Proven excellence in developing customer relationships
Focus on laboratory safety
Proficient verbal and written communication skills; including experience writing procedures and presentation skills
Heightened attention to detail and ability to multi-task
Proficiency in MS Office (with heightened proficiency in Excel) and experience using other computer software programs
Strong customer service skills
Preferred
Bachelor's Degree preferred
Benefits
Healthcare
Annual Incentive Plan Bonus Scheme
Employee Benefits
Company
myGwork - LGBTQ+ Business Community
myGwork is the largest global platform for the LGBTQ+ business community.
Founded in 2014
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$4.77MKey Investors
24 HaymarketInnovate UK
2023-08-17Series Unknown· $1.66M
2023-08-17Grant· Undisclosed
2021-12-07Series A· $2.12M
Leadership Team
Adrien Gaubert
Co-Founder & CMO
Recent News
2024-04-10
Company data provided by crunchbase
