Jiffy.com · 3 days ago

Lead UX Designer (E-commerce)

United States

Full-time

Remote

Senior Level

5+ years exp

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ApparelE-Commerce

Comp. & Benefits

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Responsibilities

Define and implement the UX strategy to align with Jiffy's vision and business goals

Create and maintain a unified design language across all products and services to ensure a consistent and compelling brand presence

Lead the UX team in developing and executing high-quality, user-centered designs

Drive design innovation by creating and refining concepts, ensuring they meet user needs and business objectives

Mentor, manage, and support a growing team of designers, fostering their professional development and ensuring high performance

Work closely with product managers, engineers, and other stakeholders to integrate UX best practices into product development

Collaborate with the marketing and branding teams to drive brand awareness and enhance customer engagement through effective design solutions

Oversee user research and usability testing to gather insights and inform design decisions

Utilize data and feedback to continuously improve user experience and drive business growth

Develop and implement design processes and standards to ensure efficient and effective execution

Manage multiple design projects simultaneously, ensuring timely delivery and adherence to quality standards

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

UX StrategyDesign LeadershipUser-Centered DesignFigmaAdobe Creative SuiteInteraction DesignVisual DesignDesign ThinkingBusiness AcumenStrategic ThinkingPortfolio Development

Required

5+ years of experience in a 0-1 environment, with a proven track record of leading and managing a design team

Demonstrated experience collaborating with product teams, including engineers and product managers, to develop user-centered solutions

Proficiency in design tools such as Figma, Adobe Creative Suite, or similar.

Strong understanding of interaction design, visual design, design thinking, and UX principles

Excellent communication and presentation skills, with the ability to influence and work effectively across cross-functional teams

An outstanding portfolio showcasing sophisticated conceptual thinking, strong visual design, and process work including sketches, mood boards, and other preliminary design artifacts

Experience applying design principles to growth strategies, including email communications, marketing websites, and customer retention efforts

Strong strategic thinking and business acumen, with the ability to translate business objectives into impactful design solutions