Medallia · 2 days ago
Lead UX Researcher
Wonder how qualified you are to the job?
AnalyticsCustomer Service
Insider Connection @Medallia
Responsibilities
Oversee multiple research projects, including planning, execution, and delivery.
Contribute to the development of long-term UX research strategies and roadmaps, aligning them with business objectives and user needs.
Act as a primary point of contact for stakeholders, communicating research findings effectively and influencing decision-making processes.
Collaborate closely with other teams such as product management, design, engineering, and marketing to integrate user insights into product development processes.
Provide thought leadership and best practices in UX research, and share knowledge and insights with the team and the broader organization.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s Degree
8 years of relevant experience within user experience, applied research setting and/or product research and development
Demonstrated experience in UX research, with a portfolio showcasing your ability to drive impactful research projects
Demonstrated expertise in a wide range of research methodologies and tools
Preferred
Master's or PhD degree
Proficiency in analyzing both qualitative and quantitative data using various analytical techniques and tools
Excellent analytical skills with the ability to turn complex data into meaningful insights
Strong communication and presentation skills, with the ability to articulate research findings to diverse audiences
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Short Term Disability
Long Term Disability
Life Insurance
AD&D Insurance
Paid Parental Leave
Paid Holidays
Company
Medallia
Medallia provides SaaS platform focused on customer experience management.
Funding
Current Stage
Public CompanyTotal Funding
$325MKey Investors
Ankona Capital PartnersSequoia Capital
2021-07-26Acquired· by Thoma Bravo ($6.4B)
2019-07-18IPO· nyse:MDLA
2019-02-28Series F· $70M
Recent News
2024-05-23
Company data provided by crunchbase