Lead UX Researcher @ Medallia | Jobright.ai
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Lead UX Researcher jobs in United States
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Medallia · 2 days ago

Lead UX Researcher

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Insider Connection @Medallia

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Oversee multiple research projects, including planning, execution, and delivery.
Contribute to the development of long-term UX research strategies and roadmaps, aligning them with business objectives and user needs.
Act as a primary point of contact for stakeholders, communicating research findings effectively and influencing decision-making processes.
Collaborate closely with other teams such as product management, design, engineering, and marketing to integrate user insights into product development processes.
Provide thought leadership and best practices in UX research, and share knowledge and insights with the team and the broader organization.

Qualification

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User ExperienceResearch MethodologiesPortfolio DevelopmentData AnalysisQuantitative AnalysisQualitative AnalysisAnalytical SkillsCommunicationPresentation

Required

Bachelor’s Degree
8 years of relevant experience within user experience, applied research setting and/or product research and development
Demonstrated experience in UX research, with a portfolio showcasing your ability to drive impactful research projects
Demonstrated expertise in a wide range of research methodologies and tools

Preferred

Master's or PhD degree
Proficiency in analyzing both qualitative and quantitative data using various analytical techniques and tools
Excellent analytical skills with the ability to turn complex data into meaningful insights
Strong communication and presentation skills, with the ability to articulate research findings to diverse audiences

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Short Term Disability
Long Term Disability
Life Insurance
AD&D Insurance
Paid Parental Leave
Paid Holidays

Company

Medallia

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Medallia provides SaaS platform focused on customer experience management.

Funding

Current Stage
Public Company
Total Funding
$325M
Key Investors
Ankona Capital PartnersSequoia Capital
2021-07-26Acquired· by Thoma Bravo ($6.4B)
2019-07-18IPO· nyse:MDLA
2019-02-28Series F· $70M

Leadership Team

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Eli Portnoy
SVP and GM
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Rajendran Nair
Vice President Product Marketing
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Company data provided by crunchbase
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