123 applicants

Company

Biogen · 4 hours ago

Learning Management System (LMS) Administrator

United States

Full-time

Remote

Entry, Mid Level

$57K/yr - $77K/yr

2+ years exp

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BiotechnologyHealth Care

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Perform LMS Administration tasks, to include:

Uploading and testing content

Creating Instructor Led and On the Job Trainings in the LMS

Building complex Curriculums and Programs

Editing and revising items, curricula, programs, as needed

Creation and management of assignment profiles and direct assignments

Records management and recording learning history

Pulling and managing report subscriptions

Audit support as needed

Act as the initial point of contact for learners by answering inquiries and providing immediate resolution or careful redirection to escalated support resources

Respond to and troubleshoot inquiries related to training courses issues.

Collaborate with the Senior LMS Administrator to resolve learner issues in a thorough and timely manner

Support continuous improvement initiatives for ticket processing activities and participate in User Acceptance Testing when necessary

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

LMS AdministrationSuccessFactors-SAP LMSGXP experienceServiceNowHR shared service center

Required

2-4 years of experience in learning, customer service, or general human resources

Bachelor’s degree or the equivalent combination of education and experience required

Possesses critical thinking and problem-solving skills

Service-oriented attitude and willingness to learn

Ability to prioritize workload in a fast-paced environment

Preferred

Experience with the SuccessFactors-SAP Learning Management System (LMS) or other LMS systems

GXP experience

Experience with a ticketing system/case management (ServiceNow preferred)

Experience working in a HR shared service center is a plus

Benefits

Medical

Dental

Life

Long and short-term disability insurances

Vacation

End-of-year shutdown

401K participation and matching contributions

Company

Biogen

Glassdoor

3.8

Biogen is an American biotechnology company that provides therapeutics for neurological, autoimmune, and rare diseases.

Founded in 1978

Cambridge, Massachusetts, USA

5,001-10,000 employees

https://www.biogen.com/en_us/home.html

H1B Sponsorship

Biogen has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (75)

2022 (131)

2021 (109)

2020 (112)