53 applicants
Salesforce · 2 days ago
Learning Technology Product Management (Senior Director)
Chicago, IL
Full-time
Onsite
Director
$193K/yr - $294K/yr
15+ years exp
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Responsibilities
Build Relationships for Customer Success: You are the business relationship owner, chief technologist and customer success champion for customer enablement and expertise. You partner in strategic vision and goals, advise on and define technology long-range plans (LRP’s) aligned with business success plans and support our business partners in achieving those goals with the help of technology initiatives.
Drive Strategic Alignment: You bring your depth and breadth of learning technology leadership experience in action and partner with all Salesforce learning and credentialing teams and help define vision and execution plan for unified learning and credential experience for our Trailblazers, Customers and Partners. Harmonize the product capabilities roadmap with all key stakeholders for strategic Long Range Plan (LRP) as well as tactical priorities.
Extend Foundational Learning Platform: Drive and build technology roadmap for long term learning unification strategy with the help of architects and technical leads. You have a product management and architect mindset and use your technology background and expertise and partner with other (internal and external) product and technology leaders and team members to deliver on the vision and build unified Enterprise learning experience for our external enablement needs.
Advise and Consult: Play a role of learning industry expert and technologist who has vast industry experience in these domains as business and technology leader and who is a great advisor and consultant for the business. You are someone who has both led the implementation of these platforms and have been part of many successful journeys to bringing such platforms to life.
Innovation Mindset: You know the latest trends and products in the customer education industry and have in-depth hands-on experience of every aspect of these platforms and functionalities. You have an AI Innovation Mindset and have a great understanding and POV on how to build innovative and creative experiences for our external customers. The ideal candidate will possess a strong background in artificial intelligence, coupled with excellent communication skills and a passion for educating others.
Centralize Agile Governance: With business stakeholders priorities and values at the center, provide a centralized and comprehensive foundation for business decision-making, prioritizing right capabilities at the right time, and governance based execution to maintain best and trusted trailblazer, customer and partner experience of our global audiences.
Champion Unification, Simplicity and Easy: Salesforce today delivers multiple disconnected learning experiences to our trailblazers, customers and partners. There are multiple learning teams, learning platforms and complex operational processes. You will help drive the unification charter to bring it together and simplify it for our users and operational teams and make it easy to do learn and do business. Do you have expertise and experience to take on this challenge?
Increase technology Infrastructure Scalability & ROI: Prioritize and focus on strategic priorities for business growth and scalability. Deliver high ROI with effective planning, execution and time to market of business capabilities aligning with high growth needs of the business.
Qualification
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Required
A proven track record of achieving great results through solid understanding of enterprise learning and credentialing business and complete end to end customer lifecycle.
BS/BA Degree in Information Technology or equivalent industry experience.
15+ years of experience in technology leadership roles managing large teams and learning software implementation/development projects, from building teams to RFP process to Going-Live
In-depth experience of Agile Development or Scrum Project Management methodologies.
Knowledge of Salesforce product portfolio
Strong management of business partnerships with key stakeholders and vendors
Proven track record of instituting new business processes to ensure consistent, predictable service for stakeholders.
Strategic thinker that can see the big picture, innovate and adapt to constant change
Ability to work with geographically dispersed teams, extended teams and command respect
Customer-focused; Know how to balance your "get it done" attitude with diplomacy to be able to work effectively across different teams and at all levels with interpersonal skills and relationship building
Ability to hire, coach and retain top talent
Deep budget management skills, including managing a multi-million dollar budget.
Passion for user experience and trust (compliance, governance, privacy, security).
A strong sense of vision and ability to drive next gen approach for learning and credentialing technology stack
Excellent oral, written and presentation skills, confident communicator with a flair for storytelling
Ability to work under pressure, highly adaptable and well organized; Ability to shift directions quickly when priorities change
Ability to think through problems to come up with innovative solutions and deliver against tight deadlines
Strong general management and strategic planning skills
Get it done attitude with a strong sense of team spirit
A demonstrated passion for excellence
Benefits
Equal pay
Employee resource groups
Inclusive benefits
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10,001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1485)
2022 (1712)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergenceHalsey Minor
2022-10-18Post Ipo Equity· Undisclosed
2004-06-23IPO· nyse:CRM
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Brent Hayward
CEO and General Manager
Recent News
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2024-06-06
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2024-06-05
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